Role Description
Keeper is hiring a driven Inside Sales Representative MSP, Mid-Market to join our high producing sales team. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.
The ISR MM, MSP is a senior, partner-focused sales professional responsible for driving Keeper Security’s growth within strategic Managed Service Provider (MSP), MSSP, and Telco accounts. This role focuses on building executive-level relationships, executing joint business plans, and expanding recurring revenue through new customer acquisition, upsells, cross-sells, and renewals. The Mid-Market MSP Sales Representative acts as both a strategic business partner and a mentor to the SMB MSP team, ensuring consistent territory coverage and long-term growth across the MSP ecosystem.
Responsibilities
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Develop and strengthen relationships at all levels within top-tier MSP, MSSP, and Telco partners to drive Keeper’s annual and monthly recurring revenue (ARR/MRR) growth.
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Build and execute comprehensive business plans aligned with Keeper’s go-to-market strategy, including clearly defined KPIs, SMART goals, and growth targets.
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Identify and close incremental business opportunities through upsells, renewals, and new service adoption for Keeper’s password management, privileged access management (PAM), and cybersecurity platform offerings.
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Lead joint reviews with strategic partners to evaluate performance, analyze market trends, and develop growth initiatives across Keeper’s MSP portfolio.
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Ensure partner sales and technical teams are trained, certified, and go-to-market ready through Keeper’s enablement programs and partner portal resources.
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Coordinate with marketing, sales engineering, customer success, and executive teams to support partner objectives and deliver superior customer outcomes.
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Partner with and coach the ISR 1 to develop their consultative sales skills, pipeline management, and strategic account execution capabilities.
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Accurately forecast pipeline activity and revenue performance, providing strategic insights to the MSP leadership team.
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Utilize CRM (Salesforce) and reporting tools to maintain accurate records of activity, pipeline status, and forecast accuracy.
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Ability to travel to and from customer meetings (locally, nationally, and internationally) up to 50% of the time & rent and/or operate a vehicle on behalf of the company.
Qualifications
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3+ years of experience in B2B SaaS, cybersecurity, or Channel/MSP sales with a proven record of quota attainment.
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Strong understanding of the MSP/Telco ecosystem and partner-driven business models.
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Demonstrated experience developing and executing joint business plans and marketing initiatives.
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Exceptional presentation, negotiation, and executive relationship management skills.
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Excellent communication and organizational skills with a strong attention to detail.
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Proven ability to manage multiple accounts and tasks simultaneously, deadline driven.
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Ability to work cross-functionally with marketing, enablement, and technical teams.
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Experience working with a Customer Relationship Management tool, Salesforce is highly preferred.
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Proficiency with Microsoft Office & Google Suite programs.
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Strategic and entrepreneurial mindset with a passion for mentorship and continuous improvement.
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Willingness and ability to travel up to 10%.
Benefits
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Medical, Dental & Vision (Inclusive of domestic partnerships).
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Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life.
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Voluntary Short/Long Term Disability Insurance.
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401k (Roth/Traditional).
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A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc).