[Hiring] Inside Sales Representative @JobStack, Inc.

Role Description

They’re looking to add an Inside Sales Representative to their Medium Voltage Wire & Cable Team . This is a fast-paced, high-volume environment where you’ll work closely with customers, manufacturers, and the outside sales team—handling quotes, orders, pricing, availability, delivery updates, and everything in between.

• An Inside Sales Associate processes orders and quotations via fax, email or telephone, handling the overall coordination and execution of customer service for the manufacturers we represent.
• Other tasks of the inside sales team include:
• Educating clients and upselling products and services
• Handling cancellation or changes while informing the personnel or departments involved

Qualifications

• Excellent Customer Service
• Answer incoming calls with proper phone etiquette
• Promptly respond to all emails, voicemails and phone calls
• Promptly and accurately process customers’ orders, quotes or returns
• Provide follow up on quotes and orders throughout sales process
• Obtain and communicate accurate information
• Provide pricing, availability and delivery information
• Set up new customer accounts
• Handle and resolve customer complaints while escalating to appropriate managers when necessary

• KNOWLEDGE / SKILLS
• 3+ years of working with Medium Voltage, Wire & Cable experience
• Knowledge of customer service principles and practices, preferably with experience in an office environment
• Ability to work both independently and in a teamwork environment
• Experience using Microsoft Outlook, Word, & Excel

Benefits

• Competitive compensation
• Benefits package
• Retirement offerings
• Additional employee programs

Company Description

Our client is a well-established and rapidly growing manufacturer’s rep firm that has been a major player in the electrical market for decades. They represent a strong lineup of leading manufacturers across lighting, electrical, and industrial products and have built a great reputation with distributors and contractors throughout the region. The company has continued to grow and expand, but still has the feel of a close-knit team where people are valued and have an opportunity to build a long-term career.