[Hiring] Inside Sales Representative @Fortune Brands

Role Description

As an Inside Sales Representative for our SpringWell water filtration business, you'll help guide homeowners to the right high-performance filtration and treatment solutions. You'll manage a high volume of inbound leads by phone, chat, and email, using consultative selling to recommend tailored, trustworthy solutions.

• Be the first voice homeowners hear from SpringWell, engaging inbound prospects by phone, chat, email, and scheduled follow-ups, and independently owning the full sales cycle for standard and moderately complex system configurations.
• Conduct structured, needs-based discovery to understand each customer's water quality concerns, translating test results and technical detail into plain language a homeowner can act on.
• Educate customers on SpringWell products and solutions in a clear, consultative way, and recommend system configurations aligned to their needs, budget, and installation requirements.
• Progress assigned opportunities through defined sales stages toward close, confidently handling common objections on pricing, installation, and product differentiation.
• Deliver a professional, trust-building customer experience that drives conversion and builds long-term brand credibility.
• Maintain accurate, timely CRM records including call notes, follow-ups, and pipeline activity, so the forecast reflects reality.
• Keep building product depth across system capabilities, installation factors, and competitive alternatives, escalating advanced technical scenarios while learning to resolve them independently over time.
• Meet or exceed assigned revenue and productivity targets, balancing high inbound lead volume with conversion quality and follow-up discipline, and spotting upsell or cross-sell opportunities within approved product configurations.
• Share what you're hearing (recurring questions, objections, and water concerns) with teammates, marketing, and product, so the whole team gets sharper.

Qualifications

• 2+ years of inside sales experience, with a track record of results.
• Proven ability to independently manage a full sales cycle from qualification through close.
• Strong needs-based discovery and objection-handling skills.
• Experience selling higher-consideration or consultative products, rather than purely transactional ones.
• The ability to manage high inbound lead volume while maintaining conversion discipline.
• Proficiency with CRM systems for managing pipeline, follow-ups, and forecasting.

Requirements

• Background selling water treatment, home services, or other technical home-improvement systems (e.g., HVAC or solar).
• Deep understanding of residential water quality concerns and installation requirements.

Benefits

• Comprehensive, competitive benefits prioritizing all aspects of wellbeing.
• Robust health plans.
• Market-leading 401(k) program with a company contribution.
• Product discounts.
• Flexible time off benefits.
• Adoption benefits.
• Numerous Employee Resource Groups (ERGs) to foster a sense of belonging for all associates.