[Hiring] Inside Sales Representative @Hirsch

Role Description

The Inside Sales Representative will help support our growing Regional Sales team in the Premises segment. This role requires tight interaction with sales, marketing, operations, and product management teams. The Inside Sales Representative will be responsible for qualifying inbound leads, managing our software-based renewal cycle, supporting pipeline hygiene and deal velocity, upselling complimentary products, as well as ensuring operational excellence in order fulfilment. A key component to this role is building, maintaining, and expanding a strong relationship with our partner base and customers. Success in this role requires the ability to thrive in a fast-paced environment, a willingness to learn the ins and outs of our business, and a self-motivated individual that takes initiative.

Responsibilities and Duties

• Builds and maintains strong partner & end user account relationships which includes understanding needs, resolving customer issues, identifying sales opportunities, providing product feature knowledge, as well as understanding the marketplace and competition.
• Manages license administration and renewal cycle for Hirsch’s software-based products within designated territory.
• Supports Regional Sales reps in designated territory with managing the sales cycle for run rate business (< $15K) as well as maintaining Salesforce pipeline hygiene.
• Utilizes product knowledge to configure price quotes in Salesforce and partners with cross-functional teams to execute all internal processes related to the order fulfillment cycle.
• Maintains integrity of accounts, opportunity, and contact data within Salesforce.
• Conducts ad hoc activities to support Sales segment.
• Establishes and maintains effective relationships with customers/partners and gains their trust and respect.
• Ability to prioritize in a dynamic, fast-paced & changing environment.
• Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
• High attention to detail.
• Willingness to learn, grow, and be coached.
• Strong Salesforce knowledge required.
• Familiar with Microsoft Office product suite (Word, PowerPoint, Excel, Outlook, etc.).

Qualifications

• 2+ years of sales, sales development, and/or customer service experience is preferred.

Requirements

• Strong Salesforce knowledge required.
• Familiar with Microsoft Office product suite (Word, PowerPoint, Excel, Outlook, etc.).

Benefits

• Competitive Base Pay.
• Fidelity 401(k) + Company Match.
• 11 Company Paid Holidays.
• Discretionary Unlimited Paid Time Off.
• Medical, Dental, & Vision Insurance.
• FSA/HSA.
• Fun Employee and Family Events.
• Employee Wellness Program.
• Supplemental Life Insurance, AD&D Insurance, and Dependent Care plans.
• A range of discounted products and free services.

Company Description

Where Technology Meets Trust. Hirsch stands as a global leader in physical security, offering a comprehensive range of physical access control, video intelligence, and analytic-driven security solutions. Our mission is to empower a secure, connected world through digital innovation. Trusted worldwide by an elite group of partners and innovative customers across diverse vertical markets—ranging from airports to seaports, critical infrastructure to government agencies, hospitals to schools, and startups to corporations—we secure the people and places that underpin our daily lives.