[Hiring] Inside Sales Representative @Bath Fitter Corporate

Role Description

This is a fully remote role. To be considered, you must permanently reside in one of the following U.S. states:

• AZ
• CA
• CT
• FL
• IL
• IN
• KS
• MA
• MI
• ME
• NY
• NH
• OR
• AL
• GA
• TN
• TX
• LA
• MS
• NM
• NE
• SC
• VT

At Bath Fitter, this isn’t your typical call center role—and these aren’t cold calls. Our customers have already shown interest in Bath Fitter through an inquiry, inbound call, or marketing campaign. Your job is to connect with them, build trust, create interest, and get them excited about taking the next step.

If you’re energized by people, comfortable with sales, and know how to turn a conversation into an opportunity, you’ll fit right in.

What Makes This Role Different

• No cold calling — you’re talking to customers who have already expressed interest
• Company-provided leads — we give you the opportunities; you turn them into appointments
• You sell the visit, not the product — your goal is to get the customer excited about meeting with a Bath Fitter Sales Consultant
• Real conversations matter — listening, connecting and building trust are just as important as hitting your numbers

What You’ll Do

• Handle 100+ daily inbound and outbound interactions
• Connect with customers by phone and chat
• Schedule in-home and virtual consultations
• Follow up with leads and previous opportunities
• Re-engage customers who didn't move forward the first time
• Handle objections and help save cancelled appointments
• Build rapport quickly and create a great customer experience
• Work across multiple systems while staying organized and accurate
• Track your activity and performance in CRM tools

Qualifications

• Charismatic, confident and comfortable talking to people
• Brings consistent energy—even on call #100
• Knows how to listen, ask questions and have a real conversation
• Comfortable with sales, objections and performance goals
• Can influence without being pushy
• Adaptable, organized and open to coaching
• Experience in call center, inside sales or a high-volume customer-facing role

What You Get

• Competitive hourly pay + incentives
• Evening & weekend shift premiums
• Medical, Dental & Life Insurance
• 401K + Profit Sharing
• Paid Holidays, PTO & Mobile Days
• Fully remote work
• Career growth and opportunities to promote from within

Company Description

For more than 40 years, Bath Fitter has been helping homeowners transform their bathrooms across North America and Europe. We're a Great Place to Work® certified company committed to building careers and developing our people.