[Hiring] Inside Sales Representative @Infosight, Inc.

Role Description

The Inside Sales Representative (ISR) at InfoSight Inc. will act as a liaison, technical advisor and primary point of contact for our clients, bridging the gap between technical teams and customers. The ISR will provide strategic technical guidance and support, ensuring our clients maximize the value of our products and services. The ISR will also cross-sell InfoSight solutions to the existing account base.

• Cross Sales: The ISR will look for opportunities to cross-sell InfoSight solutions to the existing account base.
• Customer Relationship Management: Build and maintain strong relationships with customers, manage renewals, and identify opportunities for upselling services.
• Product Knowledge: Understand customers' workflows, business objectives, and goals to recommend InfoSight's Cybersecurity and GRC solutions. Deliver strategic guidance to customers, helping them achieve the maximum benefit from InfoSight's offerings.
• Technical Support: Collaborate with technical teams to refine the support process, offering technical advice on product features.
• Problem Solving: Proactively identify and address technical challenges before they become major issues.

Qualifications

• Minimum 3 years’ experience working for an MSP/MSSP, SOCaaS or other IT Service provider.
• Minimum of 2 years of experience in account management, inside sales, pre-sales support or business development with proven verifiable experience.
• Working knowledge of MS Azure/M365, Windows-based Networks, Firewalls, Network Devices, MSSP operations and Cybersecurity Assessments.
• An understanding of Risk Management and Regulatory Compliance principles.
• Working knowledge of Microsoft Office Solutions, Salesforce and Salesloft helpful.
• Strong communication skills with the ability to engage in diplomatic and goal-focused conversations with clients.
• High emotional intelligence and empathy.
• Proficiency in monitoring customer activity, documentation and attention to details.

Requirements

• Compensation: Base $65 to 85K with an annual OTE of $130K to $150K.
• This is a remote position.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance