Role Description
Becker Professional Education provides exam preparation and continuing professional education solutions to individual consumers, universities, and business partners. The Inside Sales Specialist (ISS) is responsible for:
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Converting existing B2C leads into closed sales.
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Qualifying new business leads for sales readiness.
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Prospecting for new B2C leads.
This position entails large volumes of outbound calling by phone and prospecting by email in order to achieve revenue and sales goals. An ISS is knowledgeable about all product/pricing configurations and has a pleasant and strong phone presence. The successful candidate will:
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Reach out to new leads with the intent to qualify them.
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Follow-up with recent purchasers to upsell.
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Contact new leads to convert into a closed sale.
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Work with both new B2B prospects and existing B2B customers on solutions for their businesses.
Qualifications
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2+ years of sales experience required.
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Bachelor’s degree in related field preferred.
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Fluency in Spanish strongly preferred.
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Ability to maximize sales opportunities and overcome objections.
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Excellent presentation skills and customer service oriented.
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Strong competitive sales background and first call closing skills.
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Ability to multitask, prioritize, and manage time effectively.
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Strong interpersonal and communication skills required.
Requirements
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Make outbound sales calls to prospects identified by internal and external sources to qualify sales readiness and/or close sales over the phone.
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Take inbound sales calls with the goal of closing sales over the phone.
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Develop B2C and B2B sales opportunities by researching and identifying potential new customers and accounts.
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Make 40-50 outbound calls per day to new and existing customers to qualify for sales readiness and close sales.
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Identify decision makers within targeted accounts to begin the sales process and refer to inside or outside sales channels as appropriate.
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Collaborate with appropriate team members, manager, and sales channel leaders to determine appropriate strategic sales approaches by channel.
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Generate product or service interest and leverage Becker’s value proposition to close sales.
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Ensure that any leads on the do not call lists (DNC) are respected and not contacted.
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Maintain and expand the company’s database of new prospects through the use of sales tools and campaigns.
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Achieve or exceed all assigned sales quotas.
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Maintain current knowledge of all products and services.
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Attend all new product and service training sessions.
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Exercise discretion and independent judgment in making decisions.
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Interact effectively and positively with all colleagues and customers.
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Adhere to company quality standards, company policies, and regulatory guidelines.
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Self-starter who works well in a team environment.
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Complete other duties as assigned.
Benefits
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Colibri Group welcomes applicants from all backgrounds and experiences.
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We are committed to building a diverse and inclusive workplace.
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Equal opportunity employer; employment decisions based on job-related qualifications, merit, and business needs.