[Hiring] Inside Sales Manager @Natera

Role Description

The Inside Sales Manager is a senior level commercial position responsible for strategically leading the Inside Sales Team. As the team leader, the Inside Sales Manager is accountable to develop inside sales strategies and tactics to support the outside sales team and grow our customer base. The team assesses and handles inbound lead calls, makes outbound sales and customer retention calls, and gathers critical sales opportunity information to pass to the field sales team. Working closely with field sales management colleagues, the Inside Sales Manager leading the Inside Sales Representatives, will develop and implement action plans to increase the customer base, maximize sales revenue and increase market share by demonstrating commitment to surpass our customers’ expectations.

Qualifications

• Bachelor’s degree from an accredited institution required.
• 2+ years of inside sales management experience.
• 2+ years of sales experience.
• Computer proficient in Microsoft software applications (Word, Excel, PowerPoint) and proficiency with Sales Automation tools.

Requirements

• Oversee daily activities performed by the Inside Sales Team and support all escalations, driving each member toward expected weekly, monthly and quarterly goals through regular coaching and 1:1's.
• Collaborate with Marketing and Sales teams to develop and execute on quarterly call campaigns.
• Coordinates budgets, organizing and implementing sales strategies, and is responsible for achieving overall sales objectives.
• In conjunction with marketing and sales management, develop new product scripts and advanced qualifying questions for call campaigns.
• Maintain and develop Inside Sales processes, lead generation, and quarterly project planning, to establish an approach for successful solution selling.
• Develop and publish weekly/monthly performance dashboard reports for each Inside Sales Representative utilizing data captured through CRM module activity details and call metrics.
• Prepare and present quarterly analysis to Senior Management on Inside Sales Team activities related to bookings, lead generation, meeting and quote opportunities.
• Create monthly project summary to share with stakeholders, providing project details such as project overview, starts/end dates, number of sites to call, and setting appropriate metrics to evaluate results.
• Influence internal and external stakeholders, such as members within Sales Administration Management, C-level, and Marketing, to help remove obstacles and support goal achievement of the Inside Sales Team.

Benefits

• Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
• Natera employees and their immediate families receive free testing in addition to fertility care benefits.
• Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more.
• Generous employee referral program.

Company Description

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.