[Hiring] Inside Sales @CBC Companies

Role Description

The Inside Sales Representative supports new business growth by responding to inbound sales inquiries, building relationships with prospective clients, and converting opportunities into new accounts. Working in a B2B environment, this role generates new accounts among property management companies, realtors, manufactured housing providers, and related professionals by understanding client needs, delivering consultative product presentations, and guiding prospects through the sales process. The representative also collaborates with internal teams, including account management, to ensure a smooth client transition. As the role evolves, responsibilities may expand to include outbound prospecting and lead generation.

Job Responsibilities

• Manage inbound sales leads and inquiries, responding promptly to prospective clients and identifying new business opportunities.
• Support new business acquisition through consistent client engagement, follow-up, and effective management of sales opportunities.
• Conduct needs assessments and deliver consultative presentations highlighting the features and benefits of AmRent’s resident screening products.
• Manage the inbound sales cycle from lead qualification through product presentations, follow-up, and closing new accounts.
• Build and maintain relationships with prospective clients, addressing questions and concerns throughout the sales process.
• Maintain accurate prospect information, sales activities, opportunities, and follow-up records in the CRM.
• Develop a working knowledge of AmRent’s resident screening products and applicable FCRA regulations to effectively communicate with prospective clients.
• Collaborate with internal departments to facilitate new client onboarding to ensure a smooth transition to account management.
• Leverage referrals and industry networks to identify potential new business opportunities.
• Participate in outbound prospecting and lead generation activities as business needs evolve.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Demonstrated ability to work independently and collaboratively in team environments while maintaining a positive, professional demeanor.
• Excellent written and verbal communication skills with ability to engage prospective clients, build relationships, and adapt to changing priorities.
• Strong organizational skills with the ability to manage multiple opportunities, prioritize follow-ups, and complete tasks with limited supervision.
• Strong attention to detail and the ability to accurately maintain client information and sales records.
• Comfort and proficiency in conducting business communications over the phone with professionals at various organizational levels.
• Self-motivated, with strong customer service skills and an interest in developing sales capabilities.
• Experience with or willingness to learn AI tools and emerging technologies.
• Working knowledge of Microsoft Office Suite (Word, PowerPoint, and Excel).
• Strong ability to learn new processes, products, and programs while retaining complex information.
• Ability to learn and utilize CRM systems to track client interactions and sales opportunities.

Preferred Qualifications

• Associate's or bachelor's degree in business, marketing, communications, or a related field.
• One or more years of experience in inside sales, account management, customer service, or a related customer-facing role.
• Experience managing inbound inquiries, presenting products or services, or converting prospective customers into new accounts.
• Familiarity with CRM software or experience in the housing, property management, real estate, or resident screening industry.

Remote Work Requirements

• Stable, high-speed internet connection.
• Experience with teleconferencing.
• Access to a quiet workspace.
• Smartphone/mobile device.

Physical Demands

• Frequently communicate information so others will understand.
• Remain in a stationary position at least 50% of the time.
• Lift up to 15 pounds at times.
• Occasionally move about the inside of an office.
• Position self to maintain files in a cabinet and place computers under a desk or in a cabinet.
• Constantly observe typewritten text on a computer screen.
• Operate a laptop and use a telephone regularly.
• Travel throughout the USA by automobile or airplane which may require overnight lodging.

Work Environment

• Stationary position in an office setting.
• Exposure to quiet to moderate noise level.

Benefits

• Comprehensive healthcare benefits including medical, HSA, prescription, vision, and dental.
• Life insurance, short & long-term disability.
• Roth and 401K with possible company match and profit sharing.
• Employee Assistance Program (EAP).
• Time Away from Work (TAFW) and paid holidays.
• Employee referral bonuses.
• Role-based professional development opportunities.