[Hiring] Inside Sales Consultant @HomeLight

Role Description

This role is permanent work from home set-up from Tijuana, Mexico.

• Serve as the first point of contact for home buyers and sellers who have expressed interest through HomeLight.
• Handle inbound (warm) leads through both incoming and outbound follow-up calls — no cold calling required.
• Conduct one-on-one, consultative conversations to understand each client’s home buying or selling needs.
• Build trust quickly and guide clients toward the most relevant HomeLight solutions.
• Provide a high-touch, personalized experience that makes clients feel confident in their next steps.
• Maintain detailed and accurate records of all client interactions in CRM systems.
• Follow up thoughtfully to ensure a seamless and supportive client experience.

Qualifications

• Proven experience in customer-facing roles (sales, client services, or similar).
• Strong communication and listening skills, with the ability to build rapport quickly.
• Experience handling inbound leads or consultative conversations over the phone.
• Ability to manage conversations with focus and depth (one client at a time).
• Customer-first mindset with a focus on quality over volume.
• Strong organizational skills and attention to detail.
• Comfort using CRM systems and standard business tools.
• Ability to adapt in a fast-paced, evolving environment.

Company Description

HomeLight is the real estate technology platform powering innovative transactions for top agents, lenders, and their clients. Our technology makes it easier to buy and sell homes, whether that's enabling clients to buy before they sell, find a top agent, or have certainty through a modern closing process. Each year, HomeLight facilitates billions of dollars of residential real estate business on its platform for thousands of agents and loan officers. Our vision is a world where every real estate transaction is simple, certain, and satisfying for all.