[Hiring] Inside Sales Associate @Demant

Role Description

e3 Diagnostics is seeking an Inside Sales Associate to join our team. The Inside Sales Associate supports the Sales, Marketing, and Service teams in driving sales of medical devices, supplies, and services across all customer segments that e3 Diagnostics serves through email and phone correspondence. Duties include:

• Working directly with e3 customers and e3 employees.
• Investigating potential leads and delivering those leads to the appropriate people within e3 to pursue.
• Data cleaning and after-sale customer support.

This role requires strong communication skills, a willingness to learn the purpose and functionality of a large suite of medical devices, and the ability to thrive in a fast-paced environment.

Qualifications

• Sales and/or Customer Service Skills: Proven ability to engage customers, understand their needs, and offer effective solutions.
• Communication: Strong verbal and written communication skills, with the ability to interact professionally via phone, email, and in-person.
• Product Knowledge: The ability to quickly learn technical product details.
• Industry Knowledge: Willingness to learn and discuss trends in EMR integration, Procurement, Government Bids, and related topics.
• Organizational Skills: Ability to manage multiple customer interactions daily while maintaining accurate records and meeting deadlines.
• Interpersonal Skills: Ability to build and maintain strong relationships with healthcare professionals and internal team members.
• Problem-Solving: Strong analytical skills to address customer concerns and provide solutions effectively.
• Tech-Savvy: Proficiency with CRM systems (Salesforce preferred), Microsoft Office Suite, and other sales tools for tracking and reporting.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment with a high volume of daily interactions.
• Self-Motivation: Strong initiative and drive to meet sales goals and customer satisfaction targets.

Requirements

• High school diploma or equivalent required.
• Bachelor’s degree in business or a related field is preferred; and 2 years of sales experience; or an equivalent combination of education, training, and experience.
• Previous call center or sales experience in an organization with a strong sales training culture preferred.
• Must have valid driver’s license and maintain a clear driving record.
• This role requires some travel or overnight trips, up to 10% of work hours.
• Prolonged periods of sitting at a desk and working on a computer.
• Physically able to reach, stretch, bend, and sit for prolonged periods of time during a daily routine.
• Must be able to lift up to 25 pounds at times.
• Must be able to pass a pre-employment background check and drug test.

Benefits

• Total target compensation of approximately $80K (at 100% target attainment), consisting of base salary ($70K) plus uncapped commission.
• Medical, dental, prescription, and vision benefits.
• 24/7 virtual medical care.
• Employee Assistance Program for you and your family.
• 401(k) with company match.
• Company-paid life insurance.
• Supplemental insurance for yourself, your spouse/partner, and your children.
• Short-term and long-term disability insurance.
• Pre-tax Health Savings Account and Flexible Spending Accounts for Health Care and/or Dependent Care.
• Pet Insurance.
• Commuter accounts.
• Employee Perks (tech discount).

Company Description

e3 Diagnostics is the leading provider of audiology equipment sales and service solutions in the United States. With over 30 offices strategically located nationwide and staffed with teams of highly experienced hearing and balance instrument experts, we bring a local expertise that is unmatched by any others in the field of audiological instrumentation.