[Hiring] Growth Account Executive @Arize AI

Role Description

We're hiring a Growth Account Executive to own renewals and expansion across our SMB book of business. This is a high-velocity, transactional seat. You'll run a large number of deals at once, work them fast, and be measured on retention and net expansion.

• Own a book of renewals end to end — forecast, negotiate, and close on time, protecting revenue and pushing for uplift where the value is there.
• Drive mid-term expansion. Don't wait for the renewal date. Find, build, and close upsell and cross-sell opportunities throughout the contract term.
• Monitor usage as your primary signal. Live in the product and usage data. Know which accounts are consuming, which are stalling, and which are hitting limits — then act on it before anyone asks you to.
• Run high-velocity cycles. Manage a high volume of concurrent, transactional deals without letting anything slip. Multi-thread quickly, get to decision-makers, compress timelines. Identify and de-risk churn early.
• Partner cross-functionally with Customer Success, Solutions Engineering, Product, and Support to remove blockers and land outcomes for customers.
• Feed the machine. Bring patterns you see in the field back to Solutions, Product, and Sales.
• Own the full expansion and renewal sales cycle across your book of business, executing a complex, value-based process that spans multiple stakeholders, teams, and use cases within each account.

Qualifications

• A growth mindset. You seek out feedback, you're coachable, and you get measurably better every quarter.
• Grit. Transactional sales is a volume game with a lot of noise and a lot of no. You stay in it, you follow up again, and you don't get discouraged.
• Creativity. Not every deal follows the playbook. You find non-obvious paths to the right stakeholder, non-obvious reasons to expand, and non-obvious ways to unstick a stalled account.
• An act-like-an-owner mindset. Nobody has to hand you your priorities. You know your number, you know your book, and you go get it.
• A bias toward velocity. You'd rather close a smaller deal this week than a perfect one next quarter.
• Comfort with technical products and technical buyers. You don't need to be an ML engineer, but you need to be genuinely curious about AI.
• Data fluency. You can pull, read, and act on usage and consumption data without waiting for someone to build you a dashboard.
• Clear communication - written and verbal, with customers and internally.

Requirements

• The estimated annual salary and variable compensation for this role is between $180,000 - $200,000, plus a competitive equity package.
• Actual compensation is determined based upon a variety of job-related factors that may include: transferable work experience, skill sets, and qualifications.
• Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.
• While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person.
• For all other employees, there is a WFH monthly stipend to pay for co-working spaces.

Benefits

• Comprehensive benefit package, including medical, dental, vision, and 401(k) plan.
• Unlimited paid time off.
• Generous parental leave plan.
• Support for mental and wellness needs.