[Hiring] Global Strategic Accounts Director @RepliGen Corporation

Role Description

The Global Strategic Accounts Leader will report to VP, Global Strategic Accounts and will lead 3 to 4 major accounts globally that is empowered and accountable for building the strategy and GTM to advance sales, partnerships, relationships, and long-term growth opportunities. This leader would also have a strong working relationship with the global Directors of Sales for EMEA and or USA, close to other global leaders.

• The ideal candidate will have an executive presence and be apt in building strong relationships with strategic customers.
• Identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction.
• Drive the highest-level customer service and elevated experience “White Glove Service.”
• Develop trusted relationships and acquire a thorough understanding of customer needs and requirements.
• Expand relationships with existing customers by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between strategic customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales opportunities that will turn into long-lasting relationships.
• Have and expand your High-Level Network (HLN).

Qualifications

• Bachelor’s degree or higher.
• 10+ years in BioPharma/Life Sciences Sales or similar.
• Negotiations and or Executive-related skills.
• Strong technical knowledge of BioPharma and Life Sciences industries.
• Skilled in complex deal creation.
• Financial Acumen.
• Excellent verbal and written communication skills; must be a listener and presenter.
• Experience in sales and providing solutions based on customer needs.
• Strong interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using account metrics.
• Excellent organizational skills.
• Goal-oriented, organized team player.
• Self-motivated and self-directed.

Requirements

• Located near a cluster of major customer(s) HQ or decision-making site.
• Overnight & global travel ~ 30%.
• Comfort with internal & external C Suite interactions.
• Appropriately presentable as an Executive.
• Passport & Driver’s License.