Role Description
The Global Technical & Service Sales Senior Manager is a Group-level leader accountable for enabling Vodafone IoTβs global sales performance through ownership of the pre and post-opportunity lifecycle, from qualification and solution design through service sales, delivery execution and structured handover into Customer Success, while building a high-performing, engaged and future-ready global Technical Sales organisation.
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Lead a single global Technical Sales organisation, integrating IoT Pre-Sales, Solution Architecture and Service Sales.
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Drive high-quality qualification, first-time-right solution design, service sales execution, delivery governance and seamless handover into Customer Success.
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Act as the primary enterprise interface between Sales and Product & Technology.
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Ensure customer insights, solution performance, delivery data and Customer Success feedback shape product strategy, platform evolution, investment priorities and demand forecasting.
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Ensure strong alignment across Vodafone OpCos, Partner Markets and Resellers.
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Manage material operational, customer and reputational risk across complex, multi-market IoT programmes.
Qualifications
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Proven experience building and leading large, multi-regional teams, including talent development, succession planning and engagement at scale.
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Deep expertise in IoT, connectivity, platforms, cloud, orchestration and secure architecture.
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Strong experience interfacing with Product and Technology teams to shape product strategy and roadmap.
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Proven track record delivering complex multinational programmes.
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Experience working with OpCos, Partner Markets or multi-entity delivery ecosystems.
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Enterprise & Executive Leadership: Shapes Group-level direction and influences senior cross-functional stakeholders.
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Customer Obsession & Technical Lifecycle Partnership: Drives end-to-end customer lifecycle thinking across solution quality, service sales, delivery and Customer Success handover.
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Strategic Influence on Product & Technology: Uses customer and market insight to shape product, platform and technology priorities.
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Collaboration & Operating Model Alignment: Aligns OpCos, Partner Markets, Product, Technology and Sales to enable scalable execution.
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Transformation, Innovation & People Leadership: Leads transformation, simplification and innovation while building high-performing global Technical Sales teams.
Benefits
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Yearly bonus: 20%
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Company car: company funded car of Β£580 per month or cash alternative of Β£630 per month.
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Annual leave: 28 days + bank holidays + the opportunity to buy/carry over 5 days/year.
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Charity days: 5 days/year.
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Maternity leave: 52 weeks; the first 13 weeks are fully paid, followed by 26 weeks of half pay.
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Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%.
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Access to: private medical, private dental, free health assessments, share save scheme.
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Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan.