[Hiring] Global Account Manager @TTM Technologies

Role Description

The Global Account Manager sells TTM Technologies products and maintains relationships as the primary contact with assigned existing key global/international accounts. These accounts are key, highly strategic, and have complex requirements. Primary responsibilities include:

• Expanding and developing these accounts
• Providing customer service and pursuing new business within the account
• Developing and maintaining relationships with global C&C accounts
• Ensuring high levels of customer satisfaction and increased annual sales
• Managing significant key partner relationships
• Participating in customer business reviews, negotiations, and daily support
• Communicating customer initiatives, requests, capacity, and technology requirements back to TTM management

This is a full-time position requiring global travel with varying hours to support North America, Europe, and Asia.

Duties and Responsibilities

• Fulfill customer needs to ensure customer satisfaction
• Follow up on open quotes and business opportunities
• Monitor performance levels of TTM and drive improvements
• Work with TTM C&C support teams on negotiation spreadsheets and QBR preparations
• Provide guidance and support at different TTM regional sites
• Participate in negotiations and QBRs at customer sites
• Present to customers and TTM management as needed
• Initiate, recommend, and provide solutions to customers
• Provide communications and guidance to TTM divisions globally
• Work with various departments to provide solutions and closure on business issues
• Provide quarterly updates regarding C&C controlled business
• Support any special projects or programs assigned by TTM management
• Written correspondence to customers and TTM employees as needed

Essential Knowledge and Skills

• Promote high levels of customer satisfaction and revenue growth
• Maintain knowledge of manufacturing processes and systems
• Knowledge of Printed Circuit processing and material technology
• Ability to read, write, and understand English
• Good communication skills, including written, oral, and interpersonal skills
• Excellent attention to detail and organizational skills
• Computer skills with knowledge of Windows Excel, Word, PowerPoint, and Outlook
• Understand technical needs and create strategies to support customer requirements
• Ability to handle a fast-paced environment with a high volume of workload
• Available for travel (25% to 50%) and extended stays away from home
• Must be a U.S. Citizen or Permanent Resident due to EAR requirements

Education and Experience

• Bachelor's degree plus experience in sales preferred or equivalent combination of education and experience

Compensation and Benefits

• Variety of health and well-being benefit programs including medical, dental, vision, 401k, flexible spending, and health savings accounts
• Accident benefits, life insurance, disability benefits, paid vacation, and holidays
• Benefits available on the 1st of the month following date of hire
• Compensation range: $156,102 - $274,525
• Additional compensation may include an annual or quarterly company bonus
• Shift premium may apply for positions hired for alternative shifts