[Hiring] Global Account Manager @Wolters Kluwer

Role Description

This is a remote position. You may work from a remote home office location anywhere in the Eastern or Central US time zones.

As a Global Account Manager, you will be responsible for maintaining and growing Tax and Accounting’s largest Global customers in North America. You will manage 4-8 customers, develop and execute comprehensive sales strategies, and expand our overall relationship and partnership within the firm. In this high visibility role, you will establish and maintain senior level relationships that aid in driving the partnership into the future. You will be accountable for all new business and retention activity and sales for Tax and Accounting’s software and research products and services for these customers. Additionally, you will also be responsible for interacting, influencing, and updating senior executives within Tax and Accounting on the status and progress of the overall relationship with the firm.

What You’ll Do

• Customer Knowledge: Establish and maintain a consistent knowledge of the customers' global goals and objectives, linking these objectives to our product strategy and vision.
• Product Expertise: Maintain a deep understanding of our software solutions, features, and benefits.
• Sales Strategy Development: Formulate and execute a comprehensive global sales strategy to achieve revenue targets.
• Executive Relationship Management: Cultivate and maintain relationships with senior executives and decision-makers at key accounts.
• Competitive Awareness: Maintain constant awareness of the global competitive market.
• Account Planning: Facilitate timely customer Account Planning sessions with both client and internal stakeholders.
• Sales Presentation and Negotiation: Deliver compelling sales presentations and proposals, negotiate contracts, and close deals.
• Cross-Functional Collaboration: Collaborate with marketing, product development, and customer success teams.
• Other duties: Perform other duties as assigned by supervisor, consistent and accurate forecasting, ongoing salesforce.com compliance, consistent communication with sales leadership, and attend key customer and industry conferences.

Qualifications

• Bachelor’s degree in Business, Finance, Accounting, or a related field; MBA preferred.
• 12+ years of B2B sales or account management/client relationship management experience.
• Prior sales of Tax & Accounting applications/software solutions is preferred.
• Strong understanding of financial regulations, tax compliance, and accounting practices.
• Exceptional negotiation, presentation, and communication skills.
• Proficient in using data to drive decision-making and assess market opportunities.
• Experience working in international markets.
• Strong interpersonal and communication skills.
• Excellent problem-solving abilities.
• Proficiency with CRM software, client success platforms, and data analytics.

Requirements

• Up to 50% travel annually for client visits, conferences, and team meetings as required.

Benefits

• Medical, Dental, & Vision Plans.
• 401(k).
• FSA/HSA.
• Commuter Benefits.
• Tuition Assistance Plan.
• Vacation and Sick Time.
• Paid Parental Leave.

Compensation

$137,900.00 - $246,350.00 USD. This role is eligible for Commission. Actual base salary offer is influenced by various factors including skills, experience, and actual hiring location.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts.