Role Description
Innovation happens when the right people, ideas, and technology come together. At Arrow, our Sales teams connect customers with the expertise, solutions, and global capabilities they need to move faster, solve complex challenges, and stay ahead of what's next.
We're looking for an exceptional leader to build, inspire, and develop a team of Channel Managers who help Microsoft partners accelerate growth. This isn't a traditional people management role. It's an opportunity for a coach, strategist, and builder to lead one of Microsoft's most impactful partner-facing organizations.
You'll lead a team of seven Channel Managers to help partners build differentiated go-to-market strategies, generate pipeline, and accelerate customer success. Success isn't measured by activity—it's measured by the growth of your people, the success of our partners, and the business impact your team creates.
What You'll Be Doing
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Develop Exceptional Talent:
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Build a high-performing team.
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Coach, mentor, and inspire experienced Channel Managers.
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Foster a culture of accountability, innovation, inclusion, and continuous learning.
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Create meaningful career growth opportunities for every team member.
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Drive Partner Success:
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Guide your team in helping partners build successful Microsoft cloud businesses.
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Encourage new ideas, scalable engagement models, and AI-enabled ways of working.
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Lead Through Influence:
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Work across Microsoft Sales, Partner Development, Channel Management, and other teams.
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Align priorities, remove obstacles, and accelerate partner outcomes.
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Advocate for your team, ensuring Channel Managers have the support needed.
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Build a High-Performing Organization:
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Define success through measurable business outcomes.
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Use data to guide decisions and simplify processes.
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Continuously improve how the organization operates.
Qualifications
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Experience leading high-performing customer-facing, partner-facing, technical sales, solution consulting, partner success, or similar organizations.
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Strong business acumen with experience driving go-to-market strategy, partner growth, and measurable business outcomes.
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Success influencing leaders and collaborating across multiple organizations without relying on formal authority.
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Detail-oriented operator with strong organizational skills and consistent follow-through.
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Demonstrated ability to apply a robust sales cadence and business rigor, including pipeline management, forecasting discipline, and execution against targets.
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People-oriented “servant leader” who focuses on results while prioritizing coaching, employee development, and team growth.
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Open, direct, and honest communicator who builds trust through transparency and clear expectations.
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Proven sales acumen and experience leading a sales team, with a track record of driving performance and accountability.
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Prior experience with cloud and subscription services.
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Channel experience required, including managing and growing performance through partner ecosystems.
Preferred Qualifications
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Experience within the Microsoft partner ecosystem.
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Experience with the Microsoft Cloud Solution Provider (CSP) channel.
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Familiarity with Microsoft partner programs, incentives, co-sell, and marketplace-led growth.
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A proven track record of coaching experienced professionals and building inclusive, high-performing teams.
Work Arrangement
Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.
Benefits
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Medical, Dental, Vision Insurance
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401k, With Matching Contributions
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Short-Term/Long-Term Disability Insurance
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Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
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Paid Time Off (including sick, holiday, vacation, etc.)
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Tuition Reimbursement
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Growth Opportunities
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And more!