[Hiring] Field Account Executive @Empower Pharmacy

Role Description

The Field Account Executive - FL drives territory growth, provider adoption, and long-term revenue expansion by executing consultative sales strategies across Empower Pharmacy’s rapidly scaling 503A and 503B operations. This role owns market development, customer engagement, pipeline management, and cross-functional coordination within a highly regulated healthcare environment where execution quality, responsiveness, and compliance directly influence business performance and patient access.

• Leverages AI-enabled insights, forecasting, and engagement tools as force multipliers.
• Accelerates decision-making, improves targeting precision, and increases sales productivity at scale.
• Balances strategic thinking with disciplined execution, learning agility, and customer-centric problem solving.
• Builds trusted provider relationships, identifies growth opportunities, and consistently delivers measurable commercial outcomes aligned to Empower’s hyper-growth objectives.

Responsibilities

• Territory Growth: Develop and execute territory expansion strategies that increase provider adoption, strengthen market penetration, and accelerate revenue attainment across assigned regions.
• Provider Engagement: Build trusted relationships with healthcare providers, clinics, and practice stakeholders through consultative selling, in-person meetings, and value-based solution discussions.
• Market Expansion: Identify and qualify new business opportunities through networking, referrals, competitive analysis, and targeted territory planning initiatives.
• Commercial Execution:
  • Sales Management: Manage the complete sales cycle from initial engagement through negotiation, onboarding, and account expansion activities across assigned territories.
  • Solution Delivery: Deliver compelling product education, business presentations, and consultative recommendations aligned to provider needs, patient outcomes, and operational priorities.
  • Performance Tracking: Maintain accurate pipeline activity, customer interactions, sales forecasts, and territory performance metrics within CRM platforms and reporting systems.
• Cross-Functional Partnership:
  • Operational Alignment: Partner closely with operations, customer support, compliance, and onboarding teams to deliver seamless customer experiences and successful provider implementations.
  • Regulatory Compliance: Execute all sales activities in accordance with company policies, quality standards, and regulatory requirements governing 503A and 503B pharmaceutical operations.
  • Strategic Collaboration: Contribute market intelligence, customer feedback, and competitive insights that inform territory planning, commercial strategy, and business development priorities.

Qualifications

• Strong consultative sales, territory management, and relationship-building capabilities.
• Advanced proficiency using CRM platforms, pipeline management systems, forecasting tools, and AI-enabled sales technologies.
• Demonstrated ability to analyze market trends, customer data, competitive intelligence, and operational performance metrics.
• Strong cross-functional collaboration, communication, and execution discipline.

Requirements

• Bachelor’s degree in Business, Marketing, Healthcare Administration, Life Sciences, or a related discipline preferred.
• Minimum of 3–7 years of experience in outside sales, field account management, healthcare sales, pharmaceutical sales, or other territory-based commercial roles.
• Proven ability to manage complex sales cycles and build executive-level customer relationships.
• Experience utilizing CRM systems, sales analytics platforms, forecasting technologies, and AI-enabled commercial tools.
• Preferred certifications include Certified Sales Executive, Strategic Account Management Certification, or equivalent credentials.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Paid time off.
• 401(k) matching.
• Wellness perks, IV therapy, and compounded medications.

Key Competencies

• Customer Focus: Builds trust through customer-centric solutions.
• Strategic AI: Guides responsible AI adoption and adaptation.
• Optimizes Work Processes: Drives efficiency with continuous improvement.
• Collaborates: Partners effectively to achieve shared goals.
• Resourcefulness: Secures and deploys resources efficiently.
• Manages Complexity: Simplifies and solves complex challenges.
• Ensures Accountability: Delivers on commitments with integrity.
• Situational Adaptability: Adjusts approach to shifting conditions.
• Communicates Effectively: Tailors messages to diverse audiences.

Values

• People: Empowering people defines who we are.
• Quality: Excellence in every product, every time.
• Service: Serving others is our highest purpose.
• Innovation: Advancing care through technology and discovery.

Physical Requirements

• Required to talk and hear.
• Often required to remain in a stationary position for a significant amount of the workday.
• Frequently use hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices.
• Regularly required to move about the office and around the corporate campus.
• Regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.