[Hiring] Senior Account Executive @Petauri Health

Role Description

The Senior Account Executive (SAE) is responsible for leading medical communications projects of various types and sizes for an assigned client or set of clients. The Senior Account Executive will assume responsibilities for duties across multiple projects and may lead segments of a single client, requiring limited oversight from senior Client Services team members.

• Manage assigned clients and projects from planning to closeout.
• Master existing agency processes with the ability to train and be a resource for other Account Services staff.
• Schedule and lead project-related teleconferences with clients and internal team.
• Create project timelines and ensure team alignment.
• Develop project estimates and statements of work.
• Take primary responsibility for project financial health, including management of project expenses, tracking project status for monthly forecasting and billing purposes, and monitoring team hours.
• Lead internal communications and collaboration across departments, including setting expectations and timelines at project outset and throughout project duration.
• Think critically to anticipate potential roadblocks or issues for every project.
• Inform team members and manager of important client and internal team updates.
• Demonstrate the ability to learn and understand assigned clients’ business to evaluate work based on strategy and objectives.
• Identify potential new business opportunities by listening closely to client’s needs and perceived gaps, and successfully recommend tactics to clients.
• Execute successful live and virtual meetings for clients, including management of logistics, participant communications, venue needs, and partnership with MSS for content needs.
• Build and maintain relationships with meeting participants, faculty, and other thought leaders.
• Oversee live meeting compliance including pre-meeting compliance checks and accurate record keeping for Sunshine Act Reporting.
• Provide onsite live meeting management, including client interactions, participant registration, meeting planning, and faculty maintenance when necessary.
• Partner with freelancers or members of other departments such as Medical Writing, Editorial, Creative, Meeting Planning, Compliance, and Accounting for the successful management and execution of projects.
• Support team growth and development including directly or indirectly managing direct reports; provide mentorship and regular actionable feedback to team members while delegating responsibilities to team and management as needed.
• Additional responsibilities may be assigned as needed.

Qualifications

• Excellent verbal and written communication skills.
• High attention to detail.
• Ability to handle direct client contact and provide client counsel while keeping management and internal partners informed.
• Ability to effectively collaborate with different people and work styles.
• Ability to work effectively in a remote environment.
• Experience leading tactical projects while proactively working with management to identify strategic recommendations.
• Demonstrated success managing multiple projects, schedules, and client deadlines concurrently.
• Ability to think critically and manage shifting client priorities to provide direction to team.
• Refined presentation skills (in-person and via phone or video web conference).
• Proficient in Microsoft Office Suite and ability to adapt to other online resources important for conducting remote-based business (Microsoft Teams, Zoom, Webex, Slack, etc.).
• Demonstrates and assists others with aligning to Petauri values.

Requirements

• Bachelor’s degree (BA or BS) required.
• Four to five years’ experience in medical communications required.
• Oncology experience preferred.
• Functional knowledge of pharmaceutical company structure and PhRMA guidelines.
• Functional knowledge of typical medical communications agency tactics including but not limited to advisory boards and other live meetings, strategic content development, and thought leader engagement.
• Experience supporting content development and digital marketing initiatives, including social media campaigns and other multichannel tactics, with a strong ability to manage project specifications, timelines, and deadlines.

Supervisory Responsibility

This position may supervise employee(s) at the Account Executive and/or Associate Account Executive levels and is responsible for hiring, onboarding, training and development, performance management, and firing in accordance with Petauri policies, procedures, and practices.