[Hiring] Enterprise Account Executive @Lumos

Role Description

The Enterprise Account Executive is a high-level sales professional responsible for managing and growing relationships with large, strategic clients. The role focuses on driving revenue through new business acquisitions, account expansion, and customer retention within complex enterprise accounts. The Enterprise Account Executive will build relationships at all levels within the customer's organization, including the C-suite, while understanding their unique needs and goals.

This role will be a critical part of Lumos’ enterprise sales team. The EAE will specialize in building and nurturing relationships with customers while understanding their challenges and delivering impactful strategies that align with their business objectives.

What You'll Do:

• Practices strategic account management by developing and executing account plans to achieve sales targets, identify growth opportunities, and expand the company's footprint within existing accounts.
• Cultivates strong relationships with key contacts within enterprise accounts, acting as a trusted advisor, while building rapport at all levels of the customer’s organization.
• Identifies and pursues new business opportunities within the enterprise market, often involving hunting for new leads and prospects.
• Identifies new opportunities by leading the sales process from initial discovery through close, managing complex negotiations and ensuring alignment with client needs and company objectives.
• Drives customer satisfaction and loyalty by ensuring successful implementation and adoption of solutions, and by addressing any concerns or issues that may arise.
• Generates revenue by achieving or exceeding sales targets, driving pipeline growth, and maximizing revenue within assigned accounts.
• Works effectively with internal teams, including product, marketing, and engineering, to ensure alignment and deliver a cohesive customer experience.

Qualifications

• Requires 6+ years of experience in national and enterprise sales, with a proven track record of exceeding targets and managing complex deals.
• Background in consultative selling with a strong ability to understand customer needs, develop tailored solutions, and present compelling value propositions.
• Exceptional interpersonal skills, the ability to build strong relationships with executives and other key stakeholders, and a high level of professionalism.
• Strong understanding of the telecommunications industry in which the enterprise account director is working, including trends, challenges, and opportunities.
• Proficiency in relevant software and tools, such as CRM systems (e.g., Salesforce), presentation software (e.g., PowerPoint), and spreadsheets (e.g., Excel).

Requirements

• Excellent verbal & written communication skills.
• Strong experience influencing & directing the work of others.
• Solid experience with computers and software including Microsoft Office, particularly Excel, Outlook, and Word.
• Frequent travel, walking, and standing at active construction sites in varying weather and on uneven terrain.
• Ability to wear required personal protective equipment and appropriate safety footwear.
• Regular use of computers and standard office equipment, along with the communication and judgment needed to inspect work and coordinate field activity.

Benefits

• Comprehensive health, dental, and vision coverage.
• Competitive compensation packages, including bonus options for eligible positions.
• Paid Time Off & Paid Holidays.
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
• 100% employer-paid life and disability insurance.
• Employee Assistance Program (EAP) with access to professional support for life’s challenges.
• 401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
• Wellness program offering education and cash incentives for gym attendance and nutrition programs.
• Employee referral bonuses.
• Discounts on Lumos Fiber Internet for employees who live in our service areas.
• Discounts on T-Mobile wireless service and select features for lines.