Role Description
The Distribution Sales Manager β Omada is responsible for managing, developing, and growing assigned channel partner accounts to drive revenue, customer satisfaction, and long-term business growth. This role builds and maintains relationships with key customer and executive-level stakeholders, develops new business opportunities, and partners with internal teams to deliver solutions that support customer and company objectives.
Key Responsibilities
-
Account Management & Business Development
-
Manage and grow assigned customer and channel partner accounts.
-
Build and maintain strong relationships with key customer contacts and executive-level stakeholders.
-
Prospect for and develop new reseller and channel partner opportunities through trade shows, outreach, referrals, research, and other business development activities.
-
Maintain an active sales pipeline and move opportunities through the established sales process.
-
Develop strategic account plans to identify opportunities for revenue growth, product expansion, and increased market share.
-
Develop a strong understanding of customer business needs and recommend appropriate Omada products, solutions, and programs.
-
Sales & Customer Growth
-
Achieve assigned sales, revenue, and account growth objectives.
-
Monitor sales performance, forecasts, and financial results on a weekly and monthly basis.
-
Identify opportunities to expand customer relationships, increase product adoption, and grow market share.
-
Negotiate business terms and develop solutions that support both customer needs and company profitability.
-
Identify and communicate the value and ROI of strategic solutions to support business development and customer growth.
-
Customer Support & Partner Engagement
-
Serve as a key point of contact for assigned accounts and maintain a high level of customer satisfaction.
-
Proactively identify customer concerns and coordinate with internal teams to resolve issues in a timely manner.
-
Conduct customer meetings and strategic business reviews with key stakeholders.
-
Provide product and program training to customers, resellers, and sales representatives.
-
Attend customer meetings, trade shows, industry events, and other strategic engagements.
-
Travel as needed to support customer relationships, business development, training, and sales activities.
-
Marketing & Cross-Functional Collaboration
-
Participate in the planning, execution, and measurement of marketing programs that support account and business objectives.
-
Collaborate with Sales, Marketing, Accounting, Logistics, and other internal teams to support customer needs and business initiatives.
-
Coordinate cross-functional resources to ensure projects and customer commitments are completed effectively and on time.
Role Expectations
Success in this role requires the ability to balance relationship management, business development, strategic planning, and revenue generation. The Distribution Sales Manager is expected to proactively manage assigned accounts, develop new business, maintain an accurate sales pipeline and forecast, and collaborate effectively across the organization. The role requires regular customer engagement and travel to support business development, strategic meetings, trade shows, and training activities.
Key Success Measures
-
Achievement of assigned sales and revenue objectives.
-
Growth and profitability of assigned accounts.
-
Development of new reseller and channel partner relationships.
-
Accurate and consistently maintained sales pipeline and forecasts.
-
Strength and depth of customer relationships.
-
Customer satisfaction and timely resolution of issues.
-
Successful execution of strategic account plans and marketing initiatives.
-
Increased Omada product adoption and market share.
-
Effective partner training and enablement.
-
Strong cross-functional collaboration and execution.
Benefits
-
Salary Range: $100,000-$150,000
-
Fully paid medical, dental, and vision insurance (partial coverage for dependents)
-
Contributions to 401k funds
-
Over four weeks of PTO per year
-
Bi-annual pay increases
-
Health and wellness benefits, including free gym membership
-
Quarterly team-building events