Role Description
Gems Setraβs Critical Environments business unit is focused on delivering solutions to help customers minimize disruptions and maximize uptime in environments where cost of failure is high (hospitals, labs, data centers, etc). The Director of Sales & Strategy - Critical Environments leads and manages the North American Critical Environments sales team, including both channel and direct sales. Success will be measured relative to exceeding sales forecasts, improving profit margins, growing the sales funnel, growth in target vertical markets and helping to drive key company strategic initiatives.
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Meet or exceed sales forecasts for the Americas region while ensuring appropriate profit margins are maintained.
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Profitably develop and grow Critical Environments direct and channel business with existing customers while continually cultivating new channels, markets, and customers for our products.
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Maintain perspective on the macro-environment to identify opportunities for strategic expansion, competitive advantage, customer engagement/satisfaction, or other growth vectors.
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Set and execute a comprehensive go-to-market strategy for the business unit, including channel strategy, customization/white-label opportunities, and prospecting.
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Set and execute a process for supporting end-user demand for in-field configuration and troubleshooting/technical support.
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Drive creation and execution of territory, market segment and account plans to drive share gain and standardization at strategic/key accounts.
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Increase the effectiveness of the account management and channel management team, through hiring, developing, coaching and training direct reports.
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Drive excellence, accountability, and adherence to standard work for prospecting, funnel management, lead follow-up, opportunity management and other key processes.
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Build high-level and meaningful relationships with all major customers, channel partners and key OEMs/end Users.
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Manage to Key Performance Indicators (KPIs) and conduct monthly problem solving to understand the root cause of gaps in performance.
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Work closely with the marketing function on regional and strategic marketing plans to increase brand recognition & image.
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Conduct research to help develop sales presentations and materials in conjunction with Marketing.
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Ensure proper adherence to corporate policies, guidelines, operating rules, and budgets for the region.
Qualifications
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Bachelors Degree or Associates Degree + certifications in related field.
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Minimum of 5 years of sales experience, preferably in healthcare or critical environments.
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Minimum of 3 years of experience in a similar sales management role.
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Familiarity with industry standards, compliance, and regulations such as ISO, ASHRAE, IEC, etc.
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Live within reasonable commute of major airport and willing to travel up to 50%.
Requirements
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Well-developed sales capabilities, including prospecting, consultative selling, funnel management, key account management, etc.
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Strong problem-solving skills, structured thinking, and attention to detail.
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Customer-focused mindset with a passion for delivering high-quality solutions.
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Ability to independently set priorities and continually drive execution.
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Ability to manage multiple projects and prioritize tasks effectively.
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Excellent communication and interpersonal skills.
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Commitment to continuous learning and staying updated with industry trends.
Benefits
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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Employees will be required to wear the proper Personal Protective Equipment (PPE).
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The associate must also be willing and able to travel by all forms of transportation.
Company Description
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life β faster, smarter, and more reliably.
GemsβSetra is a leading global supplier of sensing and monitoring technologies, operating within the Precision Technologies platform of Ralliant Corporation. Through our comprehensive portfolio of premium sensing products, we deliver solutions to customer problems and challenges.
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Gems Sensors product offerings include a range of products that encompass liquid level, flow, and pressure sensors, miniature solenoid valves, proximity switches, and integrated fluid management solutions.
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The Setra Systems product line offers an extensive selection of high-quality sensing instruments for humidity, current, vacuum, energy, and pressure measurements.
At the heart of our combined company's mission lies a shared dedication between Gems Sensors and Setra Systems to deliver high-quality sensing solutions, backed by reliable customer support on a global scale.