[Hiring] Director, Sales, State & Local Government @Genesys

Role Description

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data, and AI to help organizations deliver more personalized service, improve operational efficiency, and build stronger customer relationships.

Help build, support, and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

As the Director of Sales for the State & Local Government - East team, you will have the opportunity to:

• Develop and implement comprehensive strategy for the sales cycles to create an amazing customer experience for our client’s customers.
• Drive an outstanding company culture to support your team in their success.

We look for individuals who have a proven track record of overachieving and who like to WIN!

Qualifications

• Proven experience managing and developing a team of sales representatives including recruiting, hiring, coaching, developing, and training for account executives, preferred public sector experience.
• Proven experience communicating, negotiating, and helping Account Executives close deals with key executives and stakeholders.
• Ability and desire to participate in strategic and tactical planning for the team and region.
• Be a "High Energy", results-oriented achiever and a team player willing to work in a demanding and dynamic environment.
• Increase your pipeline with current customers and prospects.
• Devise a strategy for New Logo, expansion and migration/evolution customers.
• 10+ years relevant sales management experience (Cloud or SaaS based software sales preferred).
• Confirmed ability to lead complex sales cycle, with a track record of successful revenue attainment.
• Knowledge of the CCaaS, Digital, and AI market for State & Local Government.
• BS or BA degree or equivalent work-related work experience.
• Ability to travel up to 50%.

Requirements

• Proven experience managing and developing a team of sales representatives.
• Proven experience communicating and negotiating with key executives.
• Ability to participate in strategic and tactical planning.
• High Energy, results-oriented achiever.
• 10+ years relevant sales management experience.
• Knowledge of the CCaaS, Digital, and AI market.
• BS or BA degree or equivalent work-related experience.
• Ability to travel up to 50%.

Benefits

• Medical, Dental, and Vision Insurance.
• Telehealth coverage.
• Flexible work schedules and work from home opportunities.
• Development and career growth opportunities.
• Open Time Off in addition to 10 paid holidays.
• 401(k) matching program.
• Adoption Assistance.
• Fertility treatments.