[Hiring] Director of Sales, Global Account Management @Sanity

Role Description

As the Director of Sales, Global Account Management, you'll build and lead our growing post-sale expansion motion with existing customers. This high-impact role focuses on driving revenue through renewals, upsells, and deep customer partnerships. You'll collaborate closely with Solution Architects, Sales, and Product teams to ensure we're unlocking long-term value for our enterprise customers.

This is the role that decides how much our biggest customers grow with us. You will:

• Build and lead our existing-customer Account Executive team worldwide.
• Own hiring, onboarding, and career development for a high performing global team that meets and exceeds goals.
• Focus on expansion inside strategic accounts, winning over the developer, product, and executive stakeholders.
• Measure success through GRR and NRR metrics.
• Work alongside sellers to map customer orgs, surface pain points, and shape tailored solutions.
• Define account segmentation, customer lifecycle stages, and engagement strategies.
• Build a pipeline effectively and pass that expertise along to your team.
• Partner closely with Product, Marketing, and Solutions leaders to inform roadmap priorities.
• Build playbooks, tools, and systems for forecasting, pipeline tracking, and expansion reporting.
• Track expansion metrics, usage trends, and upsell conversion.
• Own renewals and work across functions to protect retention and keep churn low.

Qualifications

• 10+ years in enterprise sales or account management.
• 4+ years in management and 2+ years in second-line leadership.
• Committed to building teams and coaching talent.
• Track record of owning an expansion and renewal number at portfolio scale.
• Strong discipline in systematically building pipelines both vertically and horizontally.
• History of growing enterprise revenue against sophisticated, technical buying committees.
• Deep command of post-sale motions and structuring enterprise expansion.
• Strategic, structured operator with the ability to define account segmentation and reporting systems.
• Strong communicator and org-mapper.
• Proven cross-functional leader in a fast-paced, global environment.

Requirements

• Preference for candidates in the San Francisco Bay Area.
• Experience in developer tools, headless CMS, composable platforms, or digital experience infrastructure.
• Technical fluency with modern software development workflows.

Benefits

• A highly-skilled, inspiring, and supportive team.
• Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth.
• A global, multi-culturally diverse group of colleagues and customers.
• Comprehensive health plans and perks.
• A healthy work-life balance that accommodates individual and family needs.
• Competitive salary, commissions, bonus, and stock options program.