[Hiring] Director of National Accounts @Access Destination Services

Role Description

The Director of National Accounts plays a key leadership role in driving strategic growth across Access’ high-value national clients and prospects. This person will develop and execute account strategies designed to expand revenue, strengthen client loyalty, and deepen long-term partnerships.

• Manage a national account pipeline exceeding $12.5M annually, driving progress against revenue, new business, and account growth goals.
• Develop and execute strategic account plans that strengthen year-over-year relationships and expand client share-of-wallet.
• Build and maintain relationships with key client stakeholders, gathering insights and ensuring proposals and deliverables align with their priorities.
• Represent Access in the field, supporting local teams and maintaining strong client engagement across markets.
• Prepare strategic presentations, manage RFP responses, and ensure timely, thoughtful follow-up with clients and prospects.
• Partner closely with National Sales, local offices, and cross-functional teams to deliver a seamless and consistent client experience.
• Influence teams across markets to execute national strategies effectively, even without direct reporting authority.
• Use market intelligence and industry trends to identify opportunities and shape strategic account plans.

Qualifications

• 7+ years of successful sales and account management experience within the DMC, hospitality, or a related industry.
• Experience leading large, multi-market national or enterprise accounts.
• Demonstrated ability to generate $3.5M+ in self-generated business annually.
• Experience navigating complex account relationships, multiple decision makers, and enterprise-level buying processes.
• Strong financial and business acumen, including pipeline management, forecasting, profitability, and budgeting considerations.
• Advanced negotiation experience involving MSAs, large-scale program contracts, and complex service agreements.
• Executive presence and confidence working with senior-level stakeholders across Procurement, Marketing, Sales Leadership, and the C-Suite.
• Strong cross-functional leadership skills with the ability to influence without direct authority.
• Experience mentoring sellers or contributing to team development and best-practice sharing.
• Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field preferred.

Requirements

• National Accounts deliver consistent revenue growth while meeting or exceeding defined revenue, new business, and gross profit goals.
• Strategic account plans lead to deeper client engagement, stronger relationships, and increased share-of-wallet.
• Clients view Access as a trusted strategic partner, resulting in repeat business, multi-year partnerships, and strong feedback.
• National Sales, local offices, and cross-functional partners work together seamlessly to deliver consistent service across destinations.
• Competitive opportunities are supported through strong client engagement, strategic presentations, and timely RFP responses.
• You represent Access with professionalism and credibility, strengthening our reputation and presence in the marketplace.

Benefits

• Certified as a Great Place to Work – 3 years in a row and counting!
• 55+ years in the industry!
• Women-owned and women-led
• Fun, creative, and supportive culture
• Focus on recognition and employee value – including annual and quarterly awards
• Paid day off to serve your local community
• Annual all-company retreat to connect, learn, and have fun together
• Annual qualifier-based incentive trip for top performers (certain departments eligible)
• Regional team outings
• Monthly companywide meetings to connect, learn, and celebrate wins
• Highly competitive total compensation, including strong base salary and quarterly bonuses
• Very strong performance-based quarterly commission plans
• 401k with company match (eligible after 1 year – up to 4% of salary matched, vested immediately)
• Monthly cell phone stipend
• Flexible schedule opportunities
• Generous PTO
• Sick days
• 9 full holidays
• 5 half days off prior to holidays to unplug early
• 2 floating holidays off to be used on holidays of your choice
• ½ day Fridays in July & August (based on achievement of goals)
• Extensive menu of health plans to choose from
• Paid parental leave
• Pet insurance program
• Employee Assistance Plan (EAP)
• Mentorship program
• “Masterclasses” in industry/department-specific topics
• State-of-the-art technology platforms and tools – including training
• Annual and monthly meeting content that focuses on professional development