[Hiring] Director, National Accounts @RADIANT LOGISTICS INC

Role Description

The Director, National Accounts is responsible for actively soliciting and securing new business that advances the company’s strategic financial growth objectives. This role identifies potential key accounts representing a significant domestic and global opportunity, and uses a consultative, facilitative sales approach to determine and pursue viable opportunities to sell Radiant Road & Rail services.

Key Responsibilities

• Identify potential market segments and target companies for the full range of Radiant Road & Rail / Radiant Global Logistics services.
• Manage a detailed, professional sales process from prospect identification through solution design, negotiation, and close of new business.
• Lead the discovery and assessment of target customers’ logistics and transportation management needs, aligned with their corporate strategies.
• Lead a cross-functional Radiant Road & Rail team, including logistics service partners, in evaluating requirements and designing solutions that deliver clear, defined value to customers.
• Serve as a trusted advisor to customers’ middle and senior management, bringing ideas and strategies that create differentiated value.
• Develop and deliver detailed proposals and presentations for services.
• Build strong working relationships with internal teams critical to account success, including IT, Supply Chain Services, Operations, Pricing, Administration, and Finance.
• Represent the company at transportation industry events and associations.
• Contribute to the development of Radiant Road & Rail / Radiant Global Logistics vision and long-term strategic goals, including input on volume, margin, and revenue growth.
• Cross sell Radiant Road & Rail / Radiant Global Logistics services where possible.
• Provide input to the annual budget.
• Perform other duties and assignments as required.

Qualifications

• High school diploma required; college degree preferred.
• Bachelor’s or Associate degree in Logistics, Business, Marketing, or a related discipline is an asset.
• Minimum of 5 years of proven sales success and experience in transportation / logistics.
• Comprehensive understanding of the North American transportation industry, including highway (domestic and cross-border), with a strong emphasis on intermodal.
• Strong knowledge of IT-based, end-to-end supply chain solutions management.
• Proficient in Microsoft Office (Outlook, Excel, Word) and Salesforce CRM.

Requirements

• Dedicated to providing superior, timely internal and external customer service.
• Strong interpersonal skills, with the ability to communicate clearly and effectively in verbal and written form.
• Strong problem-solving and decision-making skills within a team environment.
• Highly organized, with the ability to multi-task.
• Committed to team cooperation and mutual respect.
• Strong negotiation and closing skills.
• Assertive yet diplomatic in closing complex and profitable deals.
• Skilled in business case analysis to convert opportunities into clients.
• Able to clearly identify customers’ current and future needs and present appropriate transportation solutions.
• Forward-thinking, creative, innovative, and entrepreneurial.
• Valid driver’s license in good standing.
• Ability to travel across borders as required.

Benefits

• Medical, Dental, and Vision insurance for employees and families.
• Health Savings Account (HSA) with company contributions.
• Flexible Spending Account (FSA).
• Company-paid basic life insurance.
• Short-Term and Long-Term Disability insurance.
• 401(k) retirement savings plan with 3.5% employer match.
• Sick Pay: 80 hours front-loaded annually.
• Vacation: 80 hours per year, increasing with tenure.
• 8 paid holidays per year.
• Employee Assistance Program (EAP).