[Hiring] Director, Automotive Technology Solutions Sales @CNX

Role Description

The Director, Automotive Technology Solutions is a sector-focused sales leader responsible for driving growth of CX technology and digital services across the automotive portfolio. This is an overlay role that partners with Account Executives and GTM teams to shape demand, influence solution strategy, and close complex, technology-led opportunities. The role brings deep automotive and technology expertise to position our service offerings as strategic business enablers.

Key Responsibilities

• Overlay Sales Leadership
  • Act as the technology sales overlay across automotive customers
  • Identify and drive white-space opportunities for CX technology services
  • Support expansion through executive engagement, workshops, and roadmap discussions
• Technology & Technical Product Solution Selling
  • Lead client conversations aligned to technology product focus areas:
  • Customer Experience (CX) transformation
  • Digital experience platforms and orchestration
  • Data, analytics, AI and personalization
  • Engineering services, including application modernization, cloud, and digital product engineering
  • Translate automotive business challenges into value-based technology solutions tied to growth, efficiency, and customer experience outcomes
• Automotive Sector Expertise
  • Maintain strong understanding of automotive enterprise priorities across:
  • Customer operations and experience transformation
  • Digital platforms and data ecosystems
  • Engineering and modernization initiatives
  • Stay current on industry and technology trends and convert insights into scalable sales plays
• Internal Collaboration & Enablement
  • Partner with solution architects, SMEs, delivery leaders, and partner teams
  • Contribute to sector GTM strategy, sales plays, and pursuit development
  • Enable account teams with technology insights and sales support

Qualifications

• 6–8+ years of experience in CX technology, digital, or services sales, preferably in a BPO environment.
• Proven experience selling CX, digital experience, data & analytics, AI or engineering services
• Experience working with automotive enterprise clients
• Demonstrated success influencing and closing complex, multi-stakeholder deals

Requirements

• Executive presence with strong storytelling and advisory skills
• Ability to operate in a matrixed environment across multiple pursuits
• Strong strategic thinking, collaboration, and deal orchestration
• Clear understanding of how technology drives business outcomes in automotive

Benefits

• Base salary range: $140,000 - $180,000, plus commission incentives
• Medical, dental, and vision insurance
• Comprehensive employee assistance program
• 401(k) retirement plan
• Paid time off and holidays
• Paid learning days