Role Description
The Digital Solutions Specialist (DSS) works under a unified 'One Team' structure, supporting all brands across the Straumann Group. Reporting directly to the Digital Sales Director, the role expands beyond product-specific selling to a solution and workflow-based consultative model. The DSS acts as a product-neutral advisor, identifying cross-brand opportunities and driving integrated portfolio adoption. Responsibilities include partnering across CCS and Sales teams to deliver end-to-end digital workflows tailored to customer needs, ensuring strategic alignment and premium customer experience. The ideal candidate can live in Quebec City or Montreal and will need to travel to either location every 2 weeks.
Responsibilities
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Achieve or exceed sales goals in an assigned region through effective selling and marketing of company products.
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Drive new leads, develop a strong sales pipeline, and implement strategies to increase market penetration.
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Follow up phone calls and/or Teams support with peers and customers.
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Co-travel with local Territory Manager team to drive opportunities in specified region.
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Conduct product demonstrations in the specified region – live or virtual.
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Execute digital events.
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Plan sales activity based on defined sales process to meet or exceed assigned sales goals.
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Coach Territory Managers on digital solutions workflows & fields qualified digital leads.
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Support regional Territory Managers with quoting large digital solutions bundle proposals.
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Collaborate on regional team meetings and host business discussions regarding Digital Workflows.
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Support the implementation of Digital Plans in the Field; product launches, key projects, product testing, etc.
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Implement digital Lab Services Strategic Projects in collaboration with Area Lab Business Development Managers.
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Analyze customer’s digital business needs and opportunities.
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Develop and maintain relationships with key influential thought leaders.
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Study and keep informed on company policies, new technologies, products, and competitive activity.
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Manage assigned geographical territory within allocated expense budget.
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Work closely with the Digital Sales Director – providing recommendations for priorities and managing resources/tasks.
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Provide weekly, monthly, and quarterly projections of revenue and units.
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Engage in general CRM activities using Straumann Group SAP CRM.
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Apply advanced knowledge in sales to handle complex situations or accounts.
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Support all Straumann Group brands under the unified CCS structure.
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Shift focus from product-only selling to solution and workflow-based consultative selling.
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Drive adoption of digital workflows as a strategic differentiator against competitors.
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Participate in culture-building initiatives, onboarding exercises, and other activities.
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Ensure adherence with new compensation structure and performance KPIs.
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Provide strategic business support to customers, including efficiency and revenue growth consulting.
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Perform other related duties as assigned.
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Frequent travel (including overnight travel) is required and will vary depending upon the specific territory.
Qualifications
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High School Diploma.
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3+ years of sales experience in high-growth corporate markets.
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Must possess a valid, unencumbered Driver’s License.
Preferred Requirements
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Bachelor’s degree in any discipline.
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Proficient in CAD and planning software operation.
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Fluent in digital workflows like IOS, 3D printing, and CAD/CAM Milling.
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Proven track record of achieving sales targets and objectives.
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Prior sales experience with Physicians as the principal point of contact.
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Effective communication skills with the ability to present and negotiate.
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Capable of working collaboratively with team members as well as independently.
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Confident in using different insights and adapting selling approach based on customers’ needs.
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Maintains integrity, high ethics, and professional codes of conduct at all times.
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Able to deliver highly complex information in a clear, structured, and compelling manner.
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Proficiency in consultative selling with knowledge of the Challenger technique or related method.
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Experience supporting multiple brands and integrated portfolio solutions.
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Strong consultative selling skills focused on workflows and business strategy.
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Ability to collaborate across CCS and Dental Sales teams to drive unified goals.
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Comfortable leading digital workflow programs and training to small groups of customers and peers.
Management Responsibilities
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This position does not have any direct reports.
Physical Attributes
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Frequent travel (up to 50–70%).
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Ability to sit, stand, and operate digital tools or office equipment for extended periods.
Work Environment
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Remote-based with regular travel to meet with team members and customers.
Compensation
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Annual base salary range: $85,000-90,000 + $50,000-60,000 commission range at plan (uncapped over plan).
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The final base pay for this position will vary based on geographic location and candidate experience.
Please understand that we do not need external support by recruiting agencies and consultants to fill this vacancy. Thank you for respecting this.