[Hiring] Complex Director of Leisure Sales @Hilton

Role Description

This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a Complex Director of Leisure Sales, you will support the areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth. Supporting Hilton Los Cabos and Conrad Punta de Mita and reporting to the Complex Commercial Director, you will manage the solicitation of new customer relationships and accounts, including wholesalers, receptive tour operators, and luxury travel agencies (Consortia), and maintaining existing accounts, while striving to increase revenue and promote relationships through negotiation of guest rooms for assigned Mexican Resorts.

What you'll do during a typical day:

• Mentor and drive sales managers to achieve sales goals and budget and ensure proper deployment, and management of sales travel, trade show schedule, and sales expenditures.
• Represent both resorts in interactions dealing with customers relative to sales and operational questions and challenges.
• Conduct verbal sales presentations to prospective clients. Meet with and entertain clients, some of which will require travel.
• Coordinate and attend scheduled Sales Department and related meetings.

How you'll collaborate with others:

• Travel to each hotel to meet with potential customers.
• Travel to industry-related trade shows in multiple destinations around the world.
• Experience working directly with ownership and asset management.

Deliverables you'll take ownership of:

• Strategic Planning of the leisure team to include deployment, travel, and trade show management, and sales expenditures.
• Develop marketing plans and initiatives for main accounts.
• Solicit and develop new accounts to generate business opportunities for the Hilton Los Cabos and the Conrad Punta de Mita resorts.

Qualifications

• Seven (7) years of hotel sales experience
• Three (3) years of luxury hotel sales experience
• Proven experience leading and developing sales teams
• Recent work experience with the wholesale, FIT, and luxury consortia market segments
• Up to 30% international travel required

Requirements

• Experience delivering sales presentations, both in-person and virtual
• Proficiency in communicating with prospects in English, both verbally and in writing, including responding to emails, phone calls, and demo requests

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what's next

Company Description

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.