[Hiring] Commercial Director @Telia Company

Role Description

We’re looking for a Commercial Director to join us at Telia Finland. This is a broad commercial leadership role where you will lead the commercial agenda for our Consumer business, balancing short-term performance with sustainable customer value and long-term revenue growth.

• Lead the Commercial organization and set a clear commercial agenda focused on sustainable growth, customer value and profitability.
• Own commercial performance and P&L, including pricing, campaigns, revenue development and commercial forecasting.
• Drive customer-base value through effective customer value management, segmentation and lifecycle activities.
• Strengthen acquisition, retention, churn prevention, win-back and cross-sell performance.
• Use customer, market and performance analytics to identify opportunities and support fact-based commercial decisions.
• Translate customer and market insights into clear commercial priorities and input for product, proposition, sales and marketing plans.
• Work closely with Sales, Product & Portfolio, Brand & Marketing and Operations to ensure aligned priorities and strong execution.
• Lead and develop an experienced team, creating clarity, accountability and engagement around shared goals.

The position location is in Helsinki, Finland.

Qualifications

• Proven experience in commercial leadership within a consumer-focused business. Experience in the telecommunications industry is a strong advantage.
• Strong understanding of customer-base management, acquisition, customer value, propositions and revenue growth.
• A track record of driving commercial performance and growth in a competitive market.
• Experience in leading change and turning strategy into focused execution and measurable outcomes.
• Strong analytical and commercial capability, with the ability to translate customer and market insights into action.
• The ability to collaborate effectively across functions and build alignment around common commercial priorities.
• An engaging leadership style that combines ambition and accountability with openness and care for people.
• The curiosity and courage to challenge existing approaches and explore new opportunities for growth.
• Fluency in English.

Benefits

• Comprehensive benefits package tailored to your local market.
• Opportunities for remote work.
• Chance to earn a bonus based on your performance and Telia's results.

Company Description

At Telia, we’re a team of 14,000 colleagues across the Nordics and Baltics, passionate about technology and connectivity. As a Leading Telecommunications Operator & Climate Leader, we drive change with large-scale, impactful projects while building a sustainable, inclusive world.

• Grow your skills, lead meaningful projects, and thrive in a supportive, diverse environment.
• Whether you’re taking your first step or your next, Telia is a place to grow, belong, and make a real impact.