[Hiring] Commercial Account Executive @NetBrain

Role Description

We’re seeking a relationship-focused Account Executive to manage and expand a portfolio of named accounts. This role blends customer retention with strategic growth, requiring a consultative seller who can drive renewals and upsells while identifying new opportunities within existing customers and partners. The ideal candidate brings strong relationship management, negotiation, and cross-functional collaboration skills, along with the resilience to navigate complex sales cycles. This particular role requires candidates to be located in preferably Chicago, IL but can be located in Indiana, Wisconsin, Minnesota, Iowa or Michigan.

What You'll Do

• Meet or exceed assigned revenue and expansion targets across a portfolio of existing customer accounts.
• Develop and execute account plans focused on retention, adoption, and expansion.
• Manage the full sales cycle from prospecting through negotiation and deal closure.
• Build strong relationships with customer stakeholders and decision makers.
• Leverage partners to maximize penetration and scale within your target market.
• Identify opportunities for cross-selling and upselling additional products or services.
• Partner with customer success, technical, and support teams to ensure positive customer outcomes.
• Maintain accurate forecasting and account activity tracking in Salesforce.
• Monitor customer usage and business objectives to proactively identify growth opportunities.
• Coordinate internal resources to support customer initiatives and technical needs.
• Advocate for the customer internally and ensure alignment with company capabilities.
• Maintain long-term account health and customer satisfaction.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent experience).
• 4+ years of experience in account management, sales, customer success, or a related client-facing role.
• Proven track record of meeting or exceeding revenue, retention, or expansion targets.
• Experience managing a portfolio of customer accounts in a B2B environment.
• Familiarity with CRM tools such as Salesforce or similar systems.
• Demonstrated ability to identify and close upsell and cross-sell opportunities.
• Experience developing and executing account growth strategies or account plans.
• Strong stakeholder management skills, including experience working with senior decision-makers.
• Ability to build trust and maintain long-term customer relationships.
• Willingness to travel 25% within your territory as required.
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

Benefits

• Comprehensive compensation package including estimated OTE of $160,000 – $200,000 on a 50/50 base/variable split.
• Actual salary may vary based on market and individual qualifications objectively assessed during the interview process.
• Comprehensive benefits package including 401k and medical/dental coverage.