[Hiring] College Intern - Summer 2027 - Sales and Service @company

Role Description

The Summer College Internship Program is a 10-week paid internship experience that provides undergraduate and graduate students with the opportunity to attend development workshops, network, and be part of our company. Our college interns work on meaningful projects, are mentored under their respective managers, and continue to develop throughout the entire summer.

• Interns may work within the skills-based tracks of:
  • Business Administration
  • Information Technology
  • Actuarial
  • Human Resources
  • Analytics & Data
  • Communications
  • Finance
  • Marketing & Sales
  • Project Management
  • Clinical Studies
  • Customer Experience
  • Digital Operations
  • Other non-technical and/or technical based degree programs
• This is a paid 10-week summer internship from the first Monday in June to the second Friday in August (up to 40 hours per week).
• Interns may reside in either a technical or non-technical area.
• Development workshops are provided to help with the transition from school to the corporate environment.
• Housing is not provided as part of our program.

Essential Accountabilities

• Support key strategic initiatives across the Commercial Markets Sales and Account Service organization.
• Gain exposure to health insurance, sales operations, account management, customer experience, and business analytics.
• Work closely with Sales, Account Service, Marketing, Training, and Leadership teams on various projects.

Capstone Project

Sales Effectiveness & Resource Optimization Initiative:

• Meet with Sales and Account Service associates, managers, and business partners to identify common challenges and opportunities for improvement.
• Evaluate current sales resources, training materials, Teams channels, SharePoint sites, WebCRD content, and other commonly used tools.
• Identify gaps, duplicate content, and inefficiencies that impact productivity and onboarding.
• Develop and organize standardized program overviews, educational resources, and quick-reference tools that support client, prospect, and broker conversations.
• Create a centralized "Where to Go For..." guide to help employees efficiently locate key reports, systems, contacts, presentations, and resources.
• Research best practices in sales enablement, knowledge management, and onboarding.
• Explore potential uses of Microsoft Copilot and AI tools to improve access to information and increase team productivity.

Final Deliverable:

• Present recommendations to Commercial Markets leadership outlining opportunities to improve sales effectiveness, onboarding, resource accessibility, knowledge management, and employee productivity.
• Include findings gathered through employee interviews, implemented improvements, future-state recommendations, and a demonstration of the resources and tools developed during the internship.

• Work with a mentor and support key strategic projects.
• Complete work assignments based on business needs, departmental priorities, and individual qualifications.
• Perform a mix of technical and/or non-technical tasks that will cover a broad range of business-related projects.
• Create and deliver presentations at the completion of the internship.
• Consistently demonstrate high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values.
• Maintain confidentiality and protection of member privacy in accordance with company policies.
• Regular and reliable attendance is expected and required.
• Perform other functions as assigned by management.

Qualifications

• Desired Majors/Degree Programs Include:
  • Business
  • Marketing
  • Communications
  • Human Resources
  • Healthcare Administration
  • Data Analytics
  • Psychology
  • Organizational Leadership
  • or similar program(s)
• Preferred (but not required) experience with:
  • Interest in healthcare, employee engagement, organizational effectiveness, sales operations, customer experience, or business strategy.
  • Experience creating presentations, conducting research, analyzing survey results, or leading projects through coursework, internships, student organizations, or employment.
  • Familiarity with Power BI, Salesforce, Microsoft Copilot, or AI-enabled business tools.
• Demonstrated initiative, curiosity, professionalism, and willingness to learn.
• High School diploma along with proof of continuous college enrollment (enrolled in a full-time undergraduate or graduate degree program).
• Must be in good academic standing.
• Excellent written and verbal communication skills, with the ability to interact with technical and non-technical audiences.
• Ability to multitask in a fast-paced environment while maintaining strong attention to detail.
• Ability to work well in a team establishing good working relationships with peers.
• Demonstrates strong organizational, analytical, problem-solving, and prioritization skills.
• Proactive approach to work, displaying creativity and flexibility in completing assigned tasks.
• Commitment to continuous improvement of skills and team functioning.
• Self-motivated and able to work independently, as well as on intra- and inter-departmental teams as needed.
• Experience with Microsoft Office Suite.
• Experience using a desktop computer in a professional environment.

Requirements

• Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse, and/or phone for three (3) or more hours at a time.
• Ability to travel across the Health Plan service region for meetings and/or training courses as needed.

Benefits

• Compensation Range(s): Level I - Minimum $18.00 - Maximum $20.00
• Participation in group health and/or dental insurance.
• Retirement plan.
• Wellness program.
• Paid time away from work.
• Paid holidays.
• Opportunity for remote work on a case-by-case basis.

Company Description

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.