[Hiring] Client Partner @Knit

Role Description

The Client Partner – Retail, CPG & Pharma will play a critical role in driving Knit’s growth in the Retail, CPG & Pharma vertical by managing and expanding our largest enterprise partnerships while also building relationships with new high-potential accounts.

• Own a portfolio of 10–20 enterprise accounts across retail, consumer packaged goods (CPG), and pharma/healthcare.
• Drive renewals and expansion, ensuring every partnership grows in scope, scale, and value year over year.
• Uncover and pursue new opportunities within existing and prospective accounts.
• Act as a strategic advisor to senior leaders in Consumer & Shopper Insights, Category Management, Brand, Commercial Insights, and Market Research.
• Develop and execute account plans that identify whitespace and prioritize client goals.
• Lead commercial negotiations, owning renewals, upsells, and cross-sells.
• Collaborate deeply with Customer Success, Research, and Product teams.
• Represent Knit externally at conferences, client summits, and industry events.
• Maintain high standards for pipeline integrity, forecasting accuracy, and documentation.

Qualifications

• 7+ years of experience in enterprise account management, client partnerships, or strategic sales in the research and insights industry.
• Direct experience selling into and growing accounts at retailers, CPG manufacturers, and/or pharmaceutical or healthcare companies.
• Experience autonomously owning and leading customer relationships.
• Experience selling $100K+ contracts to clients at Fortune 500 companies.
• Proven success managing Fortune 500 clients with multi-business-unit complexity.
• Consultative, discovery-led approach with exceptional listening and problem-solving skills.
• Highly organized, with disciplined pipeline and account management.
• Strong collaboration skills; adept at leading cross-functional teams.
• A builder’s mindset; comfortable navigating ambiguity and energized by shaping processes.

Requirements

• Experience leading commercial negotiations for six- and seven-figure contracts.
• Consistent track record of hitting or exceeding growth, renewal, or NRR targets.

Benefits

• Competitive Salary + Commission (for applicable roles)
• Equity Options
• Healthcare (Medical, Dental, and Vision)
• Additional Coverage
• Company Laptop
• One-time Onboarding Technology Stipend
• 401(k) with Company Match
• Flexible Time-Off
• Hybrid Working
• and more...