[Hiring] Client Director @FIS

Role Description

We are hiring a strategic, consultative Client Director to own and grow (a) Tier 1 strategic account(s); clients with >$20M annual spend and complex, multi-year transformation agendas. This is not a “coverage” role. You will hold full commercial ownership, set the multi-year account strategy, and orchestrate cross-functional teams (product, pre-sales, delivery, consulting, exec sponsors, partners) to drive measurable client outcomes and material revenue expansion.

You will operate comfortably at C-suite/Board level, translating business strategy into programs enabled by FIS platforms and services, and closing large, transformation deals: from origination through renewal, expansion and ensuring ongoing client satisfaction and executive governance.

Your experience should include full responsibility and accountability for winning multi-million-dollar technology and transformation deals. Additionally, you must have a demonstrable track record of sustained year-on-year success in delivering above quota and strong client references.

Asset Finance experience is a strong preference, but not as important as a proven background in large-scale FinTech deals and true mastery of the sales process from origination to ongoing successful client management (articulated in superior client-satisfaction scores).

This role is intentionally selective. We are investing significantly in the right individual and will only hire candidates with a proven track record of excellence in managing and expanding large, enterprise FinTech relationships.

What you will be doing:

• Build and strengthen already notable strategic commercial partnerships with FIS’ largest and most discerning Asset Finance clients.
• Define and execute multi-year growth strategies in concentric circles; national, North American, and global that align to the enterprise objectives as well as local requirements.
• Ability to switch between large enterprise transformation programs and software deals, and tactical engagements and solutions.
• Growing relationships across the C-level as well as operational managers to understand client requirements across all levels and aspects.
• Build, lead, and manage (internal) win teams across disciplines to deliver complex solutions to solve multivariate problems, including external partners.
• Tight management of predictability relating to forecast, resource management, utilizing senior FIS resources as well as protecting FIS from a legal and revenue perspective.
• Significant (domestic and international) travel is required for up to 50% of your time.

Qualifications

• Must have prior experience selling complex SaaS solutions to Financial Services, prior experience selling Asset Finance or Core Banking Solutions strongly preferred.
• Bachelor’s degree.
• Experience selling large enterprise-wide financial software with complex implementation requirements.
• A growth-mindset seeing the art-of-the-possible in building mutual partnerships.
• An ability to take strategic information such as annual reports and analyst briefings and translate this to required business capabilities that FIS can help the client deliver.
• A deep understanding of leading-edge technologies such as AI, LLM, Analytics, and Digital technologies and how they can be leveraged to achieve business outcomes.
• Natural curiosity to keep on top of Asset Finance industry trends as well as technology- and macro-economic-developments and how they impact our clients.
• An innate drive to succeed, deliver professional excellence and a win as a team.
• Being an ambassador internally and externally; build teams that make change happen.

Benefits

• Unparalleled access to C-level decision makers inside our clients.
• A multifaceted job with a high degree of responsibility and exciting growth opportunities.
• A very competitive salary and benefits with uncapped earnings potential.
• The opportunity to work with (some of) the brightest minds in the FinTech industry – especially in Asset Finance.
• The opportunity to work with a leader who most recently scored 96 out of 100 for team engagement in an employee engagement survey.
• A fantastic range of benefits designed to help support your lifestyle and well-being.
• 401K match and Employee Stock Purchase Program.