[Hiring] Client Acquisition Specialist @Dalal & Mehta Law Firm

Role Description

We are a growing U.S.-based immigration law firm seeking an experienced Client Acquisition Specialist to take ownership of our front-end client acquisition process — from the moment a potential client contacts our firm through consultation, retention, and successful transition to our Case Management Team.

This is a sales-focused, results-driven position for someone who understands lead management, sales conversion, CRM management, KPIs, follow-up, and accountability.

The Client Acquisition Specialist will work closely with our Reception and Sales Teams to ensure:

• Leads are being handled properly
• Consultations are being scheduled and followed up on
• Opportunities are not being lost
• Monthly client acquisition goals are being achieved

This person should not simply report numbers. We are looking for someone who can identify problems, understand why they are happening, and help implement solutions. Strong sales experience is REQUIRED. Immigration law experience is preferred but not required. We are willing to train an experienced sales professional on immigration services and our firm's processes.

Qualifications

• Strong sales experience — REQUIRED
• Experience in sales, client acquisition, business development, closing, or another results-driven sales environment
• Experience working with leads and sales pipelines
• CRM experience
• Experience tracking sales KPIs and conversion rates
• Ability to understand and analyze sales numbers
• Strong follow-up skills
• Strong organizational skills
• Ability to identify problems rather than simply report them
• Comfortable holding others accountable for follow-up and assigned metrics
• Excellent spoken and written English
• Strong communication and interpersonal skills
• Comfortable using Microsoft 365
• Highly organized and detail-oriented
• Ability to work independently
• Comfortable working in a fast-paced remote environment
• Comfortable being measured against KPIs, conversion targets, and revenue goals

Requirements

• Monitor all incoming leads and ensure they are properly entered into the CRM
• Ensure new leads are contacted promptly
• Monitor speed-to-lead and response times
• Ensure leads are properly assigned to the appropriate team member
• Identify leads that have not been contacted or followed up with
• Monitor follow-up activity and overdue tasks
• Identify stale leads and opportunities sitting in the pipeline
• Ensure lead statuses and pipeline stages are accurate
• Monitor lead quality and conversion by source
• Identify bottlenecks within the sales pipeline
• Help ensure that no qualified lead falls through the cracks

Benefits

• First 90 Days - Probation/Training: $1,200 USD per month
• After Successful Completion of Probation: $1,500 - $2,000 USD per month depending on skill
• Additional Performance-Based Compensation based on the team's achievement of monthly KPIs and performance targets

Company Description

This position is a 100% remote international role. Applicants may be located outside the United States, but must be available to work full-time during U.S. Eastern Time (ET) business hours. Candidates located in Mexico, Latin America, the Caribbean, and other international locations that can consistently accommodate U.S. Eastern Time working hours are encouraged to apply.