[Hiring] Claims Team Lead @ClaimSorted

Role Description

Ready for a bigger claims role, but your current company is holding you back? We’re looking for a Property Claims Team Lead to join ClaimSorted. This role is ideal for either:

• An existing Claims Lead who wants to move faster, or
• A strong Claims Handler who is ready to step up into leadership.

We are not looking for tenure for the sake of it. We are looking for people with talent, ambition, work ethic, and the drive to build a real career. If you join us, we will give you the training and support to become the best Team Lead possible - from people management to performance management, data, quality, and capacity planning. Our goal is to help you become one of the best claims leaders of the future.

What you’ll do

• Lead and line-manage a team of Claims Handlers
• Drive performance across quality, productivity, and customer satisfaction
• Manage workflow allocation and team capacity
• Review claims quality and coach team members to improve
• Maintain oversight of the claims portfolio and escalate risks early
• Attend client meetings as a claims expert
• Personally handle a small portfolio of claims to stay technically sharp

Qualifications

• Based in the UK or Ireland with work authorisation
• 3+ years of property claims experience (buildings, contents, renters, commercial, and personal property)
• Strong organisation and ability to prioritise independently
• Comfortable using data to make decisions
• Team-oriented, hardworking, and ambitious
• Experience leading, mentoring, or coaching others is a plus
• Startup or high-growth experience is a plus

Benefits

• Competitive salary beyond the industry standard
• Quarterly performance bonus: up to 15% of quarterly salary
• Equity participation: stock options as an early-stage team member
• Health insurance
• Pension contributions
• 28 days annual leave
• Accelerated promotion track in a high-growth environment

Company Description

ClaimSorted is a Third-Party Administrator (TPA) that manages insurance claims end to end on behalf of insurers, in a ~$200B industry. We combine a high-performing claims team with an AI-enabled platform to deliver claims up to 3x faster, with better service and better economics for insurers. We’re backed by Y Combinator, Atomico, and Eurazeo, have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums.