[Hiring] Channel Sales Engineer @IGEL

Role Description

The Channel Sales Engineer plays a critical role in supporting our 100% channel-driven sales strategy, working closely with Channel Sales teams, distribution partners, and internal stakeholders to drive partner success. This role is primarily focused on:

• Partner enablement
• Technical training
• Ongoing sales engineering support

You will engage with strategic channel partners throughout their development journey, providing technical guidance, supporting customer engagements, and delivering training that strengthens their ability to effectively position and sell our solutions.

The position requires regular collaboration with channel and distribution partners, both virtually and in person. Travel will vary based on partner activities, business priorities, and company events, but candidates should anticipate traveling 1–2 weeks per month, typically 2–3 days during each travel week.

We are looking for someone who brings intellectual curiosity, initiative, a collaborative mindset, and a genuine passion for learning and helping others succeed. You will join an experienced, motivated, and supportive team that values knowledge sharing, professional development, and continuous improvement. This is an opportunity to expand your technical and business expertise while making a meaningful impact on the success of our channel partners and the broader organization.

Qualifications

• Experience in technical sales or partner enablement
• Strong communication and interpersonal skills
• Ability to work independently and collaboratively
• Technical expertise in relevant technologies

Requirements

• Serve as a trusted technical advisor and primary technical point of contact for assigned Channel and Distribution partners throughout North America.
• Develop and strengthen partner technical capabilities through hands-on training, workshops, webinars, technical demonstrations, and ongoing mentorship, delivered both remotely and on-site.
• Drive partner technical self-sufficiency by equipping partner engineers with the knowledge, tools, and confidence to independently position, demonstrate, deploy, and support IGEL solutions.
• Promote and track partner participation in IGEL Academy training and certification programs, encouraging continuous technical development and maintaining visibility into partner readiness.
• Design, build, and maintain cloud-based demonstration and lab environments that enable partners to explore, test, and gain practical experience with IGEL technologies.
• Monitor and assess partner technical readiness through certification progress, hands-on engagement, and demonstrated solution competency, identifying opportunities for continued enablement and improvement.
• Collaborate closely with Channel Sales teams to develop and execute technical enablement strategies aligned with partner development plans and business objectives.
• Build and maintain strong, productive relationships with partner technical teams through regular virtual engagement, on-site visits, and proactive communication.
• Assess partner technical needs, identify knowledge or capability gaps, and develop targeted enablement activities and technical solutions to address them.
• Plan, prepare, deliver, and follow up on technical product presentations, demonstrations, proof-of-concept activities, and workshops.
• Support partner-led customer opportunities by providing technical guidance, assisting with solution design, and coordinating regional Presales resources when appropriate, with an emphasis on developing partner independence.
• Represent IGEL at industry conferences, trade shows, partner events, and other technical engagements, demonstrating our technology and communicating its business value.
• Collaborate with regional Sales Engineering teams to ensure a consistent, high-quality technical experience for IGEL customers and partners across North America.
• Maintain clear, professional, and proactive communication between partners, Channel Sales, Presales, and other internal stakeholders.
• Communicate partner technical requirements, product feedback, and emerging market needs to Product Management, Engineering, and Channel Marketing teams.
• Ensure technical recommendations, demonstrations, and partner enablement activities align with IGEL reference architectures, established best practices, and supported product capabilities.
• Maintain current technical expertise through continuous learning, product training, certifications, and ongoing engagement with evolving industry technologies.
• Work independently to manage assigned partner relationships and technical initiatives, exercising sound judgment while collaborating with senior colleagues and subject matter experts as needed.
• Travel as required to support partner enablement, technical engagements, and company events.

Benefits

• Competitive salary
• Comprehensive health benefits
• Flexible work environment
• Opportunities for professional development