[Hiring] BioPharma Production Specialist @Avantor

Role Description

The BP Specialist manages a select large customer accounts within defined territory, serving as the primary point of contact post-sale, managing complex negotiations and driving customer satisfaction, retention, and business growth.

• Engages with clients through a mix of face-to-face meetings and digital channels (e.g., phone, email, video conferencing) to close sales, provide ongoing support, and ensure a high-quality customer experience.
• Responds to inquiries and offers consultative guidance on appropriate products and services.
• Executes sales strategies, generates performance reports, and identifies opportunities to increase sales volume while maintaining service excellence.
• Applies commercial insight and relationship management skills to support both tactical execution and strategic territory development.
• Mentors less experienced sales representatives and contributes to regional sales strategy.
• This person must reside in a major Texas city, preferably in Houston; however, the territory will cover the states of Texas, Arizona, and Oklahoma.

Qualifications

• A college degree in the sciences and/or business preferred.
• 7 - 10 years minimum experience working in the chemicals space.
• Familiar with GMP/GLP Bioproduction.

Requirements

• Supports customers with material problem-solving.
• Assists distributors and customers with product application information.
• Follows up on leads generated by Marketing for future business.
• Acts as liaison between customers/distributors/representatives and Marketing.
• Develops relationships with our customers, distributors & representatives.
• Develops prospects for new leads.
• Travels to customer facilities and to trade shows.
• Must be regular and punctual in attendance.
• Responsible for maintaining quality within the scope of the job description.

Benefits

• Comprehensive benefits package including medical, dental, and vision coverage.
• Wellness programs, health savings and flexible spending accounts.
• 401(k) plan with company match.
• Employee stock purchase program.
• 11 paid holidays.
• Accrue 18 PTO days annually.
• Eligible for volunteer time off.
• 6 weeks of 100% paid parental leave (except in states that offer paid family leave).