[Hiring] Bilingual Mid-Market Account Manager @MaintainX (An Autodesk Company)

Role Description

We're currently looking for an experienced Bilingual (Spanish) Mid-Market Account Manager, LATAM to join our dynamic sales team. You would play a crucial role in driving sales growth by effectively engaging and managing relationships with customers in the mid-market segment. This is a key role within the organization, as MaintainX has seen (and will continue to see) triple-digit, year-over-year growth; thus, creating a need for world-class client care and management.

The ideal Bilingual (Spanish) Mid-Market Account Manager, LATAM will be fanatical about customer success and growth. This is an exciting opportunity for someone wishing to be a part of both client retention and expansion.

• Ownership: You will own a “book of business” from post-sale handoff through renewal and expansion.
• Expansion: Leverage your experience in navigating larger deals to identify and capitalize on expansion opportunities within existing accounts.
• Prospecting: Take a proactive approach in identifying customer needs and providing innovative solutions.
• Presentation: Conduct quarterly business reviews to assess client satisfaction and present product demonstrations.
• Organization: Manage multiple tasks simultaneously such as client requests, demos, proposals, follow-ups, etc.
• Systems: Become a master of using systems like Salesforce, Outreach, ZoomInfo, and others.
• Forecast: Accurately manage your sales pipeline and forecast monthly and quarterly expansion opportunities with +/- 15% accuracy.
• Document: Exhibit meticulous attention to detail and organizational skills, ensuring accurate and timely documentation of customer interactions.
• Startup Mentality: Embrace the entrepreneurial, grind-it-out mentality of building something new.

Qualifications

• A minimum of 4 years of sales experience, with a significant portion managing accounts in LATAM.
• Bilingual in English and Spanish. Portuguese is a plus.
• Demonstrated success in expanding client accounts and driving revenue growth in a B2B sales environment.
• Proficiency in navigating larger deals, understanding complex sales cycles, and managing multiple stakeholders.
• Strong analytical and presentation skills, with the ability to effectively communicate data-driven insights.
• Proven ability to conduct engaging product demonstrations and lead impactful quarterly business reviews.
• Adaptability and comfort in a fast-paced, rapidly changing sales environment.
• Exceptional organizational skills and attention to detail.
• Excellent interpersonal skills, with the ability to build and maintain strong relationships.
• A positive, passionate, and creative mindset, combined with high-character qualities.
• An open and hungry mind, always willing to improve through coaching.
• Bachelor's degree or higher, ideally in a relevant field.

Requirements

• This role is responsible for managing and supporting a customer portfolio based primarily in LATAM, requiring daily verbal and written communication in Spanish.

Benefits

• Base pay is one part of the package, which may also include commission, an annual bonus, and equity.
• Benefits differ by country; for roles in the United States, Autodesk’s benefits are described at benefits.autodesk.com .
• For roles in Canada and other countries, the plan differs on health coverage, retirement, and leave.