Role Description
The Account Specialist position is responsible for all aspects of executing the day-to-day relationship with the stores in his/her territory/route. The success and compensation for the position will be based upon his/her ability to:
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Grow sales in each store
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Increase the number of demos in each store
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Increase the number of displays in each store
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Maintain excellent relationships with all store management and personnel
Essential Functions include:
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Present, sell and execute all promotional activity at a store level or Regional level (if applicable)
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Develop new product presentations and execute item development plan for these new items
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Develop plans for item placement and off-shelf merchandising for all items on promotion
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Develop strategy for sell through on any residual product following promotional time periods
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Demonstrate fiscal responsibility and accountability for all business in assigned territory
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Assist in planning and executing all Demonstration Events/Programs
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Work with store level personnel on details of all events including products to be demonstrated, quantities needed, locations, product education and ensure execution of each event
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Assist in planning and executing all display programs as designated and developed by the customer both at store level and corporate headquarter level
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Assemble end-caps, side-caps, kick-out displays, etc. as determined by the Planned Display Program
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Determine sufficient inventory levels for displays and to achieve minimal residual quantities
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Monitor all โShelf Edge Management and Store Replenishment Systemsโ activity to ensure completion within designated timelines
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Ensure merchandising execution and plan-o-gram and order integrity to achieve 100% distribution with minimal out of stocks
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Monitor activities with new store sets and Wall-to-Wall Resets/Remodels
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Coordinate actual reset activity at store level with assigned Merchandising Team
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Execute shelf tag integrity so that all items are properly tagged and priced
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Present and complete all store level surveys as needed by the customer, manufacturer, Divisional & Corporate Offices, etc.
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Provide ongoing product education and expertise to both the consumer and store level personnel regarding specialty foods items/brands
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Seek continued product knowledge to become a specialty product โexpertโ
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Identify and communicate new customer opportunities including Kehe Direct within the sales territory
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Monitor and communicate competitive activities and opportunities within assigned sales territory
Qualifications
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High School diploma required; Bachelor's Degree preferred
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5+ years of strong sales performance in the grocery industry
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2+ yearsโ experience with specialty food
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Demonstrated ability and passion to sell in an incentive-based environment
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A true love for sales and a professional mindset related to new business development
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Ability and willingness to work flexible hours, including some weekends
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Required overnight travel up to 50% of the time
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Demonstrated ability to communicate effectively with people at all organizational levels
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Proficiency in Microsoft Suite of Products (Excel, Word, Outlook, PowerPoint)
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Ability to respond to and effectively handle customer complaints in a timely manner
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Demonstrated ability to think through and solve issues creatively
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Possess a sense of urgency and attention to accuracy and detail
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Talent for communicating effectively both orally and in writing with people at all organizational levels
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Ability to effectively manage a wide variety of tasks simultaneously and often with time conflicting pressures
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Demonstrated ability to recognize and pursue business opportunities without being directed
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Ability to approach the business with an entrepreneurial mindset
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Demonstrated willingness to take responsibility for personal actions, decisions and results
Benefits
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Health/Rx
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Dental
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Vision
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Flexible and health spending accounts (FSA/HSA)
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Supplemental life insurance
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401(k)
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Paid time off
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Paid sick time
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Short term & long term disability coverage (STD/LTD)
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Employee stock ownership (ESOP)
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Holiday pay for company designated holidays
Company Description
KeHE - a natural, organic, specialty and fresh food distributor - is all about "good" and is growing, so there's never been a more exciting time to join our team. If you're enthusiastic about working in an environment with a people-first culture and an organization committed to good living, good food and good service, we'd love to talk to you!