[Hiring] Account Manager Texturants Food @Archer Daniels Midland

Role Description

The function of the Account Manager is to own, develop and grow existing and new Texturants customers within the food segment in North America (US and Canada) as well as cross-sell/promote ADM’s full pantry of products including flavors, colors, proteins, wholesome, and health and wellness ingredients. This role provides exposure to ADM’s customer account selling process, product discovery, market intelligence, product applications, and marketing activities; focused within the food segment with emphasis on bakery applications.

While this position will be open to remote work, if residency is near one of ADM’s locations including Decatur, IL, Chicago, IL, Erlanger, KY, Cranbury, NJ, etc; expectations would include a flexible in-office schedule. This role will utilize the Decatur IL business team and location for support, reporting to the Director of Sales, Texturants NA.

Job Responsibilities

• Managing and developing relationships across key customer influencers and decision makers.
• Find, vet, and evaluate new business opportunities to develop lecithin and polyol market share with existing customer demand.
• Actively participate in new developments involving texturant inclusions and cross-selling the nutrition portfolio of ingredients.
• Gathering and using relevant market information to input and design the business strategy at customer, market, pricing, and product level.
• Interfacing with a portfolio of customers; negotiate sales contracts.
• Managing sales contract execution from commercial agreement to delivery on time.
• Develops and executes account plans for new and existing customers.
• Define and deliver the annual sales plan for assigned market established by the business managers.
• Managing sales volumes, pricing, credit issues, and contract status via interaction with the business support teams.
• Employing customer-related systems ranging from planning tools to CRM systems including SalesForce.com.
• Coordinating special customer requirements through organization.
• Prepares action plans for effective search of sales leads and prospects including hunting for new business.
• Initiates and coordinates development of action plans to penetrate new markets according to the strategic roadmap.
• Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval.
• Maintains accurate records of all pricings, sales, activity reports and contract balances.
• Compile monthly and quarterly reports to share with business leaders to ensure individual set goals are being met.
• Ability to travel 30-50% of the time.

Qualifications

• Minimum - Bachelor's Degree. Science-related field preferred.
• A minimum of 3-5 years of experience in the food ingredient or supplement industry.
• Proven experience building new and existing relationships with key customers for food ingredients.
• Superior strategic and tactical business planning skills.

Requirements

• Exceptional verbal/written communication and presentation skills.
• The ability to influence stakeholders to achieve business objectives.
• Highly self-motivated, energetic, enthusiastic, and presents strong work ethic.
• Relationship builder with strong negotiation skills.
• Strong time management and organizational skills.
• Dedication to learning and cultivating new skill sets.
• Proficient in Microsoft Office including Word, Excel, PowerPoint, and Outlook.
• Robust contact relationship management systems skills preferred.
• Effective and efficient multi-tasking capabilities.
• Extremely comfortable with high level computer use in multiple programs, simultaneously.
• Strong problem recognition and resolution skills.
• Aptitude for working both as a team member, a team leader, and autonomously.
• Sales meeting management (scheduling, agendas, actionable item identification, follow up).
• Project and timeline management skills for development and sale of new products.
• Professional presentation development and delivery through concise written and visual representations.

Benefits

• Physical wellness – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
• Financial wellness – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection.
• Mental and social wellness – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).
• Paid time off including paid holidays.
• Adoption assistance and paid maternity and parental leave.
• Tuition assistance.
• Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.