[Hiring] Account Manager @FASTENER DISTRIBUTION HOLDINGS LLC.

Role Description

The Account Manager is responsible for driving revenue growth and achieving sales targets within their assigned geography or territory. This role involves owning the entire sales process, from building and managing customer relationships to identifying needs, preparing quotes, negotiating deals, and fulfilling orders. The Account Manager works closely with internal teams to resolve administrative sales tasks, maintain accurate CRM records, and ensure seamless order management. They monitor account profitability, proactively address changes in product costs, and regularly update forecasts to align with division strategies. Collaborating with Sales Development Representatives, Business Development Managers, and Sales Managers, the Account Manager ensures effective performance against key KPIs while maintaining strong client relationships and delivering tailored solutions to meet customer needs.

What You’ll Do

• Own the end-to-end sales process within assigned accounts in geography/territory.
• Drive revenue and sales growth at assigned accounts through building customer relationships and identifying needs.
• Manage accounts by qualifying/understanding account needs, recommending FDH solutions, preparing and sharing quotes, negotiating/closing opportunities, troubleshooting, and fulfilling orders.
• Achieve the annual sales quota for assigned accounts.
• Qualify sales leads routed from Sales Development Rep and drive leads to closed deals.
• Facilitate administrative sales tasks through review of quotation orders and working with sales support to resolve order acceptance issues.
• Maintain accurate records in CRM systems pertaining to sales activities, customer interactions, and pipeline status.
• Assess customer information to anticipate changes that could affect sales revenues and budget plans; update rolling forecast monthly and report on variances.
• Monitor and maintain profitability with assigned accounts consistent with overall division strategy.
• Coordinate closely with sales manager to ensure performance against key KPIs and metrics within territory, division, and segment.
• Communicate the outcome of negotiations and ensure that contract copies are appropriately documented, approved, and distributed.
• Work closely with BDMs on assigned accounts to obtain competitive pricing, cost, and other information required to develop the selling strategy.
• Work internally with supporting teams, such as LTA management.

Qualifications

• A bachelor’s degree preferred.
• Experience in account management, inside sales, or a related customer-facing sales role preferred.
• Demonstrates deep product knowledge and the ability to articulate complex value propositions to customers.
• Maintains excellent pipeline and account hygiene while driving proactive opportunity identification and territory growth.
• Excels at value selling, proposal creation, and need identification to build strong customer relationships and close deals.
• Possesses strong organizational and communication skills to manage multiple priorities and collaborate effectively with internal teams.
• Adapts quickly to changing market conditions and consistently achieves sales quotas through strategic account management.

Job Type

Full Time

Equal Opportunity Employer

FDH Aero is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.