[Hiring] Account Expansion Lead @Metica

Role Description

You'll own turning proven customer value into commercial expansion – building trust with studios and applying disciplined process (account mapping, stakeholder plans, follow-up) to grow Metica's relationships across the accounts you serve.

This is a remote role, but eagerness to travel globally is expected. You're leading this function, not just executing inside it, which means client on-sites and industry conferences are a regular part of the job, not an occasional exception.

You Will

• Own expansion across your book of business: turn early proof of value into full portfolio rollout, moving accounts from one or two initial titles to 100% of eligible titles, fast and without unnecessary friction.
• Carry clear revenue and expansion targets each quarter, working a disciplined process (account mapping, stakeholder plans, structured follow-up) rather than an opportunistic one.
• Partner closely with Customer Success so expansion is grounded in value already delivered, not a renewal conversation, keeping growth stable rather than forced.
• Lead commercial negotiations on expansion and renewal terms, structuring agreements that are genuinely mutually beneficial, not just favorable to Metica, so the relationship compounds over multiple titles and years.
• Prioritize ruthlessly across a live portfolio, knowing which account to push now, which to nurture and which to park, using AI tools and creative problem-solving to move faster than a manual process allows.

Qualifications

• You come from a gaming background with existing industry relationships, not purely a generalist sales career (this is a deal-breaker if missing).
• Strong negotiation skills: you can structure agreements that work for both the customer and Metica, not just extract the most favorable terms.
• Excellent command of English, spoken and written, you're the one drafting agreements and running the room.
• Sharp prioritization instincts across a live account portfolio, and comfort using AI tools and creative, non-obvious approaches when the standard playbook doesn't fit.
• Comfortable meeting customers in person when there's something of real value to bring to the conversation.