Role Description
As an Account Executive I - Gaidge, you will own sales opportunities from initial conversation through close, supporting both new-logo acquisition and growth within existing customer accounts. Youβll meet with prospective and current customers, understand their business needs, demonstrate the value of Gaidge, build and manage a healthy pipeline, and maintain consistent follow-through to move opportunities forward.
This role combines consultative selling with account relationship management and is ideal for someone who understands the orthodontic industry, can build credibility with practice leaders, and is motivated by helping customers improve the performance of their businesses.
Qualifications
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Orthodontic industry experience is required, with an understanding of orthodontic practice operations and the ability to communicate credibly with doctors, practice leaders, and team members.
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Demonstrated ability to lead effective discovery conversations, product demonstrations, and consultative sales discussions that connect customer needs to business value.
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Experience building and managing a sales pipeline, progressing opportunities, overcoming objections, developing customer relationships, and closing business.
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Strong written and verbal communication, relationship-building, organization, and follow-through skills, along with the ability and willingness to travel for tradeshows, conferences, and other customer-facing events as needed.
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SaaS experience is a plus, particularly in a customer-facing sales or account management environment.
Requirements
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Own the sales cycle for new and expansion business, leading opportunities from discovery and product demonstration through follow-up, negotiation, and close to drive new-logo and existing-customer revenue.
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Build and manage a healthy sales pipeline, maintaining consistent engagement, clear next steps, and disciplined follow-through so qualified opportunities continue progressing toward close.
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Develop and grow customer relationships, understanding the evolving needs of orthodontic practices and identifying appropriate upsell and expansion opportunities within existing accounts.
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Represent Gaidge at orthodontic tradeshows and industry events, building relationships with prospects and customers, generating new opportunities, and ensuring timely follow-up on event-generated leads. Travel is required as needed.
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Partner closely with internal teams to ensure customer expectations are clearly communicated and new and expanding customers experience a smooth transition from sale through onboarding.
Benefits
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Comprehensive health, dental, and vision coverage options
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Wellness benefits that support lifestyle, behavioral health, and overall wellbeing
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Flexible paid time off, sick time, and 10 company-paid holidays
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401(k) plan with company match to help you build your future
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Culture Committee driving initiatives that spark connection, fun, and belonging
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A workplace powered by innovation, collaboration, and energy every day