[Hiring] Account Executive, Enterprise @Sprout Social

Role Description

Sprout Social is looking to hire an Account Executive, Enterprise to the Sales & Customer Experience team.

In this role, you will collaborate with the brightest minds in the industry to support global giants like Salesforce, Airbnb, and Equifax. Just as importantly, we believe in the power of our people. You’ll find a culture that honors your ambition, encourages you to explore new horizons, and provides the framework for you to build a career that matters. If you’re ready to champion innovation and accelerate your impact, this is where you can do your best work.

What you’ll do

• Prospect, develop and close sales opportunities with new & existing customers in the enterprise segment.
• Own your numbers - consistently meet and exceed your activity goals (prospecting and meetings completed) to build a fruitful pipeline that will provide consistent quota retirement.
• Establish deep relationships within your book of business through multi-threading, achieving both executive or VP level and end user engagement.

Qualifications

• 4+ years of closing experience in B2B sales
• Proven success selling/cross-selling to enterprise organizations
• Ability to manage a large number of prospective accounts and identify problems, opportunities and consultatively provide solutions for each of them

Preferred Qualifications

• Experience building relationships, presenting and selling to senior level decision makers across multiple functions
• SaaS experience preferred
• Experience working with internal partners and cross-functional stakeholders to increase deal momentum and exceed both prospects and customers expectations
• Strong understanding of the Marketing Tech landscape

Requirements

Within 1 month, you’ll plant your roots, including:

• Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members.
• Partner with the Director of Enterprise to define key success metrics for your role and how you will measure against them.
• Meet with current members of the Enterprise Sales team individually to understand what’s working, what’s not, and gather learnings to implement into your role.
• Shadow Account Executives on calls live or through Gong to learn sales strategies and positioning.
• Dive right into our platform to learn about what makes our platform unique, how our solution impacts business objectives and why customers love our solutions.
• Learn Sprout’s go-to-market messaging, key differentiators, develop and personalize segment-specific value propositions.
• Learn the relevant customer stories and case studies to justify your value propositions with real ROI examples from the field.
• Complete a demo and written certification to ensure comprehension.
• Learn Sprout’s existing customer sales process by shadowing your peers.

Within 3 months, you’ll start hitting your stride by:

• Meet with all your existing customers within the book of business and begin the process of building relationships with key strategic stakeholders.
• Understand the language of all your customers and where we can expand our offerings by expansion into new business units or increasing utilization of our platform with existing customers.
• Own your numbers - consistently meet and exceed your activity goals to build a fruitful pipeline that will provide consistent quota attainment after ramp.
• Co-build account & territory plans with your BDR, Professional Services, Solutions Engineers & Customer Success teammates.
• Regularly meet with your BDR to define a relationship that ensures seamless communication and coordination on expansion opportunities.
• Conduct active research leveraging all available tools and data sources to understand your customers’ brand, culture, KPIs, partners, and success metrics.
• Gain a solid understanding of your customer’s internal transitions and mitigate the risk of customer churn.

Within 6 months, you’ll be making a clear impact through:

• Have built solid relationships at the C-Level with existing customers within your “book of business".
• Have built strong internal relationships with your peers, customer success, professional services, solutions engineering, our legal partners and others who will take part in your deal cycles.
• Travel locally or out of state to meet with critical customers on a quarterly basis to speed up your deal cycles and increase win rates.
• Become a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements.
• Consistently achieve your monthly and quarterly revenue targets.

Within 12 months, you’ll make this role your own by:

• Mentor and develop your BDR to become best in class at their respective functions and further advance their skill sets and career trajectory.
• Step up as a peer leader to share best practices across the organization and help others grow from your experiences.
• Consistently meet and exceed monthly activity, pipeline and new business metrics.

Benefits

• Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents.
• Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
• Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match).
• Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind.
• Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year.
• Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family.
• Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
• Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.
• Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations.
• Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.