[Hiring] Account Executive @Nth Degree

Role Description

We are looking for an Account Executive to join our team. As an AE, you will be responsible for ensuring top-notch service to our exhibitors throughout their entire event. This role has responsibilities in both servicing customers, as well as production and requires someone who can efficiently multi-task, organize, be well prepared and always dependable. You will report directly to the SVP. Position can be done remote but does require the ability to travel to various events.

• Building industry relationships that lead to sales referrals and introductions.
• Performing regular budgeting, scheduling, and sales projections associated with account assignments to management.
• Maintaining an ongoing budget and fiscal account of the costs associated with producing events.
• Converting sales leads into lifelong Fern Exposition clients.
• Growing a book of business through a disciplined sales effort.
• Serving as the client’s primary point of contact following acceptance of an agreement or assignment of an account.
• Communicating our product/service offerings and partner network to accurately inform prospects and provide excellent customer service.
• Managing multiple accounts with a focus on client relationships for organic growth to establish long standing relationships.
• Managing the delivery and quality control of client events.
• Identifying potential obstacles and working with senior team to ensure back-up plans and resolutions are in place.
• Leading RFP opportunities in assigned accounts.
• Maintaining all organizational process, i.e. pipeline reports.
• Responsible for quality control and highest possible output for all deliverables from all departments.
• Managing specific project tracking and pipeline reports.

Qualifications

• 5 or more years of experience in sales, operations, or customer service.
• Experience in trade shows, live events, or related industries preferred.
• Proven client relationship and service delivery experience.
• Ability to travel up to 50% of the time.
• Proficiency in Microsoft Word, Excel, PowerPoint, and CRM (Salesforce preferred).
• Presentation experience – excellent written and verbal communication skills.
• Experience juggling multiple priorities at one time required.
• Experience in fast paced environment required.

Company Description

Fern is at the top of the trade show and expo service industry. Our operation spans more than 200 cities from coast to coast. In other words, wherever there’s a major convention center and event venue, we’re there with experienced local teams providing exceptional service and support, whenever you need it. We recognize that our team members are the core of our company. It is why they stay with us for so long, and it's also what attracts new clients to come aboard.