[Hiring] Account Executive @Marsh McLennan

Role Description

Support Producer and Marketing Account Executive, if applicable, by providing high level expertise, technical detail, and client service to clients and account teams. Be knowledgeable of coverages, carrier guidelines, underwriting, legislative changes, and maintain relationships with clients and carrier representatives. Exercise independent decisions relating to client analysis of coverage, recommending coverage needs, and suggesting new lines of coverage for existing clients, as appropriate. Develop strong relationships with carriers and market accounts as requested by Producer and/or Marketing Account Executive, and be primarily responsible for marketing smaller and/or less complex accounts.

• Build and maintain key client and carrier relationships by phone, email and in person.
• Develop and execute a comprehensive client service plan for all assigned accounts that address their business needs and risk management goals.
• Coordinate internal/external activities to ensure both new and renewal accounts are handled in a timely, accurate, and professional manner.
• Continually seek cross-sell opportunities and suggest new lines of coverage.
• Work with Producer and/or Marketing Account Executive, if applicable, to monitor and manage the renewal process for assigned clients.
• Coordinate meeting with client and/or Producer to present the renewal and supporting documents.
• Lead the marketing of accounts as requested by Producer and/or Marketing Account Executive, if applicable.
• Prepare marketing information for Producer or client as appropriate.
• Complete the implementation process and prepare and deliver all applicable forms to client.
• Formulate a plan with Producer to conduct relationship management meetings and/or visits with assigned clients.
• Assist assigned clients and staff with service questions related to administration, billing, claims issues and problem solving.
• Proficient in the client management system(s) to update policies, log activities, and manage follow-ups.
• Attend seminars, classes and carrier meetings to keep abreast of new products and legislative changes.
• Mentor team members.
• Other duties and responsibilities as requested by management.

Qualifications

• Bachelor’s degree or equivalent education and related training.
• Five years of relevant insurance industry experience.
• Appropriate insurance license(s).
• Strong client relation skills to build and maintain positive business relationships with clients and market contacts.
• Excellent communication skills and service orientation.
• Ability to utilize leadership skills by providing direction, constructive feedback, development and training.
• Demonstrate proficiency in basic computer applications, such as Microsoft Office Suite.
• Ability to travel, occasionally overnight.

Requirements

• Advanced degree (preferred).
• Certification in field of endeavor (preferred).
• Experience with Requests for Proposal (preferred).

Benefits

• Base salary range: $130,000 to $150,000.
• Performance-based incentives may be available.
• Competitive total rewards package including health and welfare benefits.
• Tuition assistance.
• 401K savings and other retirement programs.
• Employee assistance programs.

Company Description

Marsh McLennan Agency's East Region is a leader in the Business Insurance and employee benefits marketplace. Our associates simplify employee health and welfare benefits and risk management for regional, national, Fortune 500 and Fortune 1000 companies. We value integrity, collaboration, passion, innovation, and accountability, and we are committed to making a difference in the moments that matter for our colleagues, clients, and communities.