[Hiring] Account Executive @Emplifi

Role Description

The Account Executive (“AE”) is a pivotal role within Emplifi’s social sales team. This individual carries an individual quota target and is responsible for driving new business, nurturing existing client relationships, and exploring opportunities for cross-selling and upselling. The Account Executive will have a specific focus on either a geographically-based territory or named account territory, ensuring consistent growth and maximization of revenue.

What You'll Do Here

• New Business Development:
  • Prospect and identify new business opportunities within the designated territory or named accounts.
  • Develop and maintain a robust pipeline of potential clients through networking, research, and referrals.
  • Present our digital marketing solutions to potential clients, demonstrating how our services can help meet their business objectives.
• Account Management:
  • Work closely with the Solution Consultant and the Customer Success Manager to foster and grow relationships with existing clients.
  • Understand clients' business goals, challenges, and needs to identify opportunities for additional products and services.
  • Regularly review client campaigns and provide insights, optimization suggestions, and reports.
• Cross-selling and Upselling:
  • Recognize opportunities to offer additional or premium services to current clients.
  • Collaborate with the customer success organization and solution consultant to identify the next best solutions for existing clients.
• Sales Strategy:
  • Develop and execute a comprehensive sales strategy for the assigned territory or named accounts.
  • Utilize CRM tools to track interactions, sales progress, and client information.
  • Provide regular feedback to the marketing and product teams about market trends, competition, and customer feedback to inform our offerings and strategies.
• Collaboration:
  • Work closely with internal teams such as marketing, product, and customer support to ensure client expectations are met and exceeded.
  • Attend regular sales meetings to update the team on achievements and challenges and to collaborate on strategies and tactics.
• Lead Development:
  • Identify, research, and engage potential leads through various channels including social media, industry events, and outbound strategies.
  • Qualify leads by assessing their potential needs and fit for our digital marketing solutions.
• Pipeline Management:
  • Consistently manage and update the sales pipeline using CRM tools.
  • Forecast potential sales activities and revenue outcomes.
  • Evaluate and prioritize leads to ensure efficient time and resource allocation.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or a related field strongly preferred.
• Minimum of 5 years of sales experience, preferably in the digital marketing industry.
• Proven track record of meeting and exceeding sales quotas.
• Strong understanding of digital marketing services including e-commerce, social media, content marketing, etc.
• An AI-first mindset, with the ability to continuously leverage AI tools to simplify processes, streamline workflows, boost efficiency, and drive measurable business impact.
• Excellent verbal and written communication skills.
• Proficiency in using CRM tools like Salesforce or HubSpot.
• Ability to work independently and as part of a team.
• Strong negotiation and presentation skills.

Benefits

• A dynamic, fast-paced international work environment.
• Opportunities to partner with world-renowned brands at an industry-leading CX tech company.
• An agile, collaborative culture rooted in trust, flexibility, and open communication.
• Continuous exposure to cutting-edge technologies and an environment that champions innovation.
• Flexible work arrangements to support work-life balance.
• Unlimited Paid Time Off (PTO).
• 13 paid holidays, designated sick leave, and paid community service days.
• Comprehensive health coverage, including medical, dental, vision, and life insurance options.
• Paid parental leave program.
• Company-paid short-term and long-term disability protection.
• 401(k) retirement plan with company match.
• Comprehensive Employee Assistance Program (EAP).
• Ongoing learning and professional development opportunities powered by Emplifi Academy.
• There’s more as well! Speak with us to find out all the details!