[Hiring] Account Executive @Smile Digital Health

Role Description

The Account Executive is responsible for leading the full end-to-end sales cycle, sales and account management strategy development and identifying growth opportunities in assigned territory and accounts. This role will manage the sales cycle from lead generation, proposal and contract negotiations, through to deal closure and account management. This role is expected to meet or exceed the sales goals established by the Company while delivering the highest standard of integrity, quality, and customer service to our clients.

• Develop and manage sales and account management strategies to optimize successful target account selling and deal closure.
• Efficiently identify opportunities for contract growth on existing accounts.
• Generate new sales leads and identify new opportunities through networking and prospecting, including cold calling.
• Utilize internal services provided to the sales team, by the company (i.e. marketing and public relations activities).
• Lead target account selling (prospecting/lead generation, qualification and scoping, closing strategies, negotiations, etc.).
• Build strong and sustainable relationships with varying levels of customer stakeholder(s) to develop a deep understanding of business goals and objectives.
• Collaborate closely with cross-functional teams to manage and resolve escalated customer challenges and roadblocks.
• Develop and present insightful business reviews for client’s program performance that align with strategic initiatives.
• Oversee and drive contract negotiations.
• Ensure clear understanding of client expectations and ensure deliverables are met in a timely manner.
• Review regular sales, end user performance and upcoming requirements to develop plans with cross-functional teams to deliver contract growth.
• Collaborate with Partners to extend reach and drive product adoption.
• Maintain sales funnel documentation and updates on a weekly basis in Salesforce (CRM).
• Maintain a real-time understanding of the competitive landscape to understand win-based proposals and pricing.
• Maintain in-depth knowledge of Smile Digital Health’s solution offerings, target customers, and product capabilities.

Qualifications

• 2-5+ years of progressive sales and closing expertise and quota-carrying experience with B2B software or technology sales.
• Experience dealing with long sales cycles and average deal values of $500K or more.
• Post-Secondary education in business or related field of study or comparable related work experience.
• Strong knowledge of US healthcare industry drivers including providers, payers, and government agencies.
• Experience delivering complex client-focused solutions to meet customer needs.
• Previously demonstrated experience in consulting with varying levels of organizations including executives.
• Proven creative problem-solving approach with strong analytical skills and attention to detail.
• Strong negotiating skills, with the ability to prioritize, multi-task and work under pressure.
• Excellent and clear written and verbal communication skills.
• Ability to effectively and efficiently use software including Windows/Mac, Google Suite, Salesforce (CRM), preferred.

Benefits

• Remote Work Environment
• Flexible Time Away From Work Policy including PTO, Personal and Sick Days
• Competitive Salary and Health/Medical Benefits
• RRSP/TFSA/401K Employee Contribution
• Life and Disability
• Employee Assistance Program
• FHIR Study Program and Skillsoft Learning
• Super HAPI Fun Club