[Hiring] Account Executive @HighlightTA

Role Description

As an Account Executive at Neon One, you live and breathe Neon One’s Core Values and play a pivotal role in expanding our reach and enhancing our customer success by driving sales within the small to mid-sized nonprofit market. You are responsible for the full sales cycle, from converting qualified meetings into wins to contributing to customer retention. This role requires a proactive individual with a strong understanding of the nonprofit landscape, excellent relationship-building and negotiation skills, and a passion for enabling nonprofits to succeed.

Key Responsibilities

• Convert qualified meetings generated by the SDR team and strategic alliances into new customer wins, effectively positioning Neon One's solutions.
• Manage the entire sales cycle, from initial discovery and demonstration to negotiation and closing, ensuring a seamless experience for prospective customers.
• Collaborate with SDRs and strategic partners to understand lead sources and contribute to strategies for generating new pipelines.
• Effectively articulate the value proposition of Neon One's platform and tailor solutions to address the specific needs and challenges of small to mid-sized nonprofits.
• Collaborate cross-functionally to ensure a seamless transition for new customers from sales to their dedicated account manager, contributing to increased customer satisfaction and retention.
• Stay informed about industry trends, competitive landscape, and the evolving needs of small to mid-sized nonprofits to effectively position Neon One's solutions.
• Monitor and analyze key performance indicators (KPIs) related to sales activity, including conversion rates from qualified meetings, sales won, and pipeline contribution.
• Cultivate strong relationships with prospective customers and collaborate effectively with internal teams and external partners.

Qualifications

• A Bachelor's Degree.
• Minimum 2+ years of experience in direct software sales (SaaS), account management, or a related role, with a proven track record of converting qualified leads into wins.
• Proven ability to manage a sales pipeline and achieve sales objectives.
• Excellent presentation, communication, and interpersonal skills.
• Strong negotiation and closing skills.
• Strong analytical skills and the ability to track and report on key performance metrics.
• Ability to work independently and collaboratively within a fast-paced environment.
• Proficiency in CRM software is a must.
• Willingness to travel occasionally for client meetings and events.

Benefits

• Empathy and passion at the center of our work.
• Support for mission-driven organizations.
• Focus on customer care and intention in every decision.
• Opportunities for growth and collaboration.
• Fearless innovation and exploration of new ways to support our community.